Network Operations Engineer

IMPORTANT- it is fully on site, the working hours are 7-5pm, 4 days a a week , that is 10 hours a day- 40 hours a week.You will need to work either on a Saturday or a Sunday each week. Office location Dublin 4What this Job Entails:The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.Scope: Applies company policies and procedures to resolve routine issuesWorks on problems of limited scopeReceives detailed instructionsYour Roles and Responsibilities:Provide support for global production content delivery network deploymentsUnderstanding of production and corporate network and internet peering strategiesUnderstanding of server hardware technologies relative to content delivery performance and capacityDay-to-day activities involve working on multiple vendor servers and various software and hardware issuesAssist with traffic and any other queries raised by ISP/partnersSupport team in handling switches for any incidents such as input errors, CRC, RMA etc.Work with ISP/vendors on fixing any issues related to networkParticipate in 24/7 support with other teams across the globe. Some weekend work may be required.Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.Required Qualifications/Skills:Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experienceBuilds stable working relationships internallyFollows standard practice and procedures when analyzing situations or dataUnderstanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologiesUnderstanding of preparing root cause analysis for any network and server outages Programming and scripting capabilitiesStrong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications

Experience working in a multi-vendor network environment.Network certifications, including server level certificationsPhysical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers