Network Support Engineer

Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:Plan, configure, implement, and document network solutions in complex environmentsSupport deployment of LAN infrastructure and cybersecurity solutions across plant environmentsMonitor network systems and proactively troubleshoot performance issuesOptimize network performance and ensure high availability/reliabilitySupport and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)Track and validate hardware deployment and upgrades across sitesAct as escalation point for network issues (both standard and complex)Identify root cause of issues and document resolution processesCollaborate with business teams to design solutions aligned with operational needRequired Skills & Experience: 2-5 years supporting network environments 3+ years working with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)LAN switching technology (ACI, VXLAN, Fabric Path, Spaning tree, etc.) Experience supporting Cisco-based environments (routers, firewalls, wireless, security, WAN/LAN/WLAN)