Network Technician / IT Operations Technician

Major Areas of Accountability:Installing standardized network connections, wireless access points, security devices, and cabling for LAN/WAN connections at remote sites spanning a large geographic areaTroubleshooting system failures and identifying bottlenecks to ensure long-term site efficiencyInstalling and troubleshooting standardized alarm and phone lines (VOIP or POTS)Designing and installing computer networks, connections, and cablingTroubleshooting system failures and identifying roadblocks in the networkFixing problems in LAN infrastructure, and testing/configuring softwareMaintaining and repairing hardware, including peripheral devicesEvaluating network performance to drive improvementsScheduling upgrades and maintenance without disrupting farm/business operationsProviding technical direction and basic training to coworkers on network systemsWorking with vendors to source needed equipment for networks and systemsFollowing farm biosecurity practices at every site visitEducation, Training & Experience Requirements:Minimum formal education: Associate degreeClear, concise, precise written and verbal communication — able to work with both technical and non-technical audiencesStrong, solution-oriented approach to team problem-solvingAbility to multi-task, prioritize objectives, anticipate situations, and take quick actionDesirable additional qualifications:2+ years of experience in a corporate IT team environmentCertifications (a plus, not required):CompTIA A+CompTIA Network+Cisco CCENT/CCNATechnical Skills:Solid knowledge of LAN/WAN networks, TCP/IP protocols, and network technologiesExperience with Level 1 and/or Level 2 user support (Freshservice or similar ITSM tool)Networking routing and switching (Cisco, Meraki) and wireless technologiesEnd-user computing devices Windows, Android, iOSExperience with physical security or bio-security programs and tools (a plus)