Nightlife Captain | CASA NEOS Lounge

WHO ARE WE?Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.Job DescriptionPOSITION SUMMARYRiviera Dining Group is seeking polished, service-driven Nightlife Captains to lead bottle service and elevated table service in a high-volume luxury nightlife environment. The Nightlife Captain owns the guest experience from arrival through the close of the night, directing a bottle service team, executing champagne and spirits presentations, and guiding guests through both food and beverage offerings with precision and confidence. This role combines fine dining service discipline with nightclub and lounge pacing, and requires proven leadership, exceptional attention to detail, and a deep understanding of food and beverage service.ResponsibilitiesLead table service and bottle service from guest arrival through the close of the night, setting the pace, energy, and standard of the sectionDirect, coach, and support servers, bottle servers, bussers, and barbacks throughout each shiftExecute bottle and champagne presentations with precision, timing, and showmanship, coordinating with hosts, security, and entertainment as neededManage table minimums, spend tracking, running checks, and accurate close-out in the point-of-sale systemPartner with VIP hosts and reservations on table assignments, guest arrivals, and special requestsGuide guests through both food and beverage offerings, making confident recommendations that elevate the experience and drive spendCommunicate guest orders and requests clearly and accurately to servers, bar, and support staffPresent and announce food and beverage selections with precision, professionalism, and confidenceMaintain expert knowledge of menus, ingredients, preparation methods, and allergy considerationsDemonstrate advanced knowledge of cocktails, spirits, champagne, wine pairings, beer, and non-alcoholic beveragesSupport wine and champagne service, including proper presentation, decanting, and appropriate glassware usageAnticipate guest needs and provide prompt, attentive, personalized, and discreet service to high-profile and repeat guests at all timesEnsure all service standards, policies, and procedures are consistently followedReview nightly prep lists and confirm readiness of all service elements prior to each shiftMaintain quality control by adhering to portion sizes, preparation standards, and presentation guidelinesOversee cleanliness, organization, and maintenance of tableside and bottle service stations and equipmentHandle, store, and rotate products properly while maintaining quality and minimizing wasteServe alcohol responsibly by verifying identification, monitoring consumption, and escalating intoxicated or disruptive guest situations to management and securityReport any equipment issues or product concerns to management promptlyMaintain compliance with all sanitation, health, and safety standardsFoster strong communication and collaboration with team members and managementDemonstrate professionalism, leadership, and a performance-driven mindsetThis is not an exhaustive list of job responsibilitiesRequirements And QualificationsMinimum of 2 years of experience as a floor manager, supervisor, or similar capacity in a high-volume nightclub, lounge, or upscale and fine dining environmentHands-on bottle service experience required; experience leading a bottle service team strongly preferredCombined food and beverage service experience across full-service dining and beverage-led late-night serviceStrong knowledge of spirits, champagne, wine, cocktails, and elevated service standardsProven leadership skills and the ability to guide, coach, and support team members on a busy floorExcellent communication, organizational, and multitasking skills in a loud, fast-paced nightlife environmentProfessional demeanor with a strong focus on hospitality, guest experience, and discretion with high-profile guestsProficiency with point-of-sale systems and accurate handling of checks, minimums, and cashFood handling certification in compliance with state regulations preferred; responsible alcohol service certification preferredSelf-motivated, detail-oriented, and performance-drivenAbility to perform basic arithmetic and manage time effectivelyAbility to follow recipes and maintain confidentiality of company informationFlexible availability, including nights, late-night and overnight hours, weekends, and holidaysPHYSICAL DEMANDS AND WORK ENVIRONMENTAbility to stand and walk for extended periods throughout the shift, including late-night and overnight hoursAbility to lift, carry, push, or pull up to 50 pounds as needed, including bottle presentations, ice buckets, and service traysFrequent bending, reaching, twisting, and repetitive movementsAbility to work in a fast-paced environment with loud music, low lighting, crowds, and varying noise levels and temperaturesAbility to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditionsAbility to safely navigate busy operational areas and work around equipment, wet surfaces, and other workplace conditionsThe preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job. They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.