NOC Team Lead / Manager

NOC Team Lead📍 Gloustershire (Hybrid) | SC Clearance EligibleAre you an experienced NOC Manager, Network Team Lead or Senior Network Engineer looking for an opportunity to lead a high-performing network operations team supporting a critical customer environment?We're seeking a NOC Team Lead to oversee a team of skilled network engineers, driving operational excellence, major incident management, service improvement and network transformation initiatives.Key Responsibilities✅ Lead and develop a team of Network Engineers✅ Act as the senior escalation point for complex network incidents✅ Manage service delivery, SLAs, KPIs and operational performance✅ Drive continual service improvement and operational best practice✅ Coordinate major incidents, problem management and change activities✅ Work closely with customers, vendors and internal stakeholders✅ Support network modernisation and transformation programmesKey SkillsStrong leadership experience within a NOC, Network Operations or Managed Services environmentAdvanced Cisco networking knowledge across Routing, Switching, Wireless and SecurityExperience with Cisco Catalyst, Nexus, ISE, Firepower and Catalyst CentreKnowledge of Fortinet, F5, Check Point or similar technologiesStrong stakeholder management and customer-facing skillsITIL and service management experience#NOCManager #NOCTeamLead #NetworkOperations #Cisco #CCNP #Networking #ManagedServices #ITLeadership #NetworkManager #InfrastructureJobs #Cheltenham #Hiring