NSW Account Manager

Account Manager – NSWOmni Group Pty Ltd View all jobsIngleburn, Sydney NSW (Hybrid)Account & Relationship Management (Sales)Full timeGrow Key Accounts with an Australian Packaging Leader – NSWOmni Group is a proudly family-owned Australian business with 30+ years in sustainable packaging and warehouse consumables. From our Ingleburn (Sydney) office, we support customers across NSW with everything from stretch wrap and custom printed tape to void fill and packaging machinery — backed by a national network spanning Melbourne, Brisbane, Adelaide and Perth.We're looking for an Account Manager to own and grow a portfolio of key client accounts across NSW, building strong relationships and identifying opportunities to help our customers do more with Omni.What you'll be doingMaintaining and strengthening relationships with existing clients to drive long-term retentionDeveloping and executing strategic account plans to grow share of wallet within key accountsDriving revenue and profitability growth across your portfolioExpanding customer purchases across multiple product categoriesRunning regular client meetings (in-person and virtual) to understand needs and deliver tailored solutionsCollaborating with interstate sales teams to maximise national and multi-site opportunitiesKeeping on top of industry and competitor trendsMaintaining accurate client and opportunity data in our CRMWorking closely with sales, marketing, customer service and operations to deliver a great customer experienceWhat you'll bringProven experience in account management, sales, or a similar client-facing role in a fast-paced environmentA genuine ability to build and grow long-term client relationshipsStrong communication and stakeholder management skillsConfidence using CRM software to manage a pipeline and track performanceSolid analytical and strategic thinking skills for portfolio managementA valid driver's licence and willingness to travel for client meetings as neededWhat's in it for youJoin a well-established, family-owned Australian business with a genuinely supportive cultureFull support from internal sales, marketing and customer service teamsCRM, IT and communication tools provided (laptop, phone, software)Expense account for client meetings and travelRecognised as a Best Workplaces 2026 employer (Great Place to Work Australia)Real opportunity to make the role your own and grow within a business that's growing fastAbout Omni GroupFor over 30 years, Omni Group has helped Australian businesses move product safely, sustainably and cost-effectively — supplying 4,000+ packaging and warehouse consumable products, and standing on three pillars: supply assurance, sustainability, and cost transparency.Apply now and help us keep delivering on our promise — for us, it's not a problem.