Nurse Manager-Emergency Department

Relocation Assistance Available!FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentEmergency Department AdministrationJob FamilyManagementWork ShiftRotating Shifts (United States of America)SummaryResponsible for the coordination of staff and material resources in the various clinical areas of the Emergency Department with the goal of promoting safe, cost-efficient, quality care and patient satisfaction.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Monitors all aspects of operations promoting quality customer service and positive guest relations within the clinical areas via rounds and other feedback mechanismsAddresses and resolves patient/family complaints in real timeOversee competency, development, discipline, evaluations of assigned staffCollaborate with ED Leadership to plan and monitor consistency in communications and operations of the Emergency DepartmentMonitors clinical areas for cleanliness and adequacy of supplies and oversee the proper use and accountability of all equipmentRemains familiar with and strives for compliance with standards for accreditation and certifications by external agencies (JCAHO, OSHA, etc)Addresses disciplinary issues with employees and documents according to Medical Center guidelines completing required documentation and actionsParticipate in development, monitoring and evaluation of policies and procedures for all clinical areas of the Emergency DepartmentOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training: Associate’s degree in Nursing requiredBachelor's degree in Nursing preferredRegistered Nurse licensure in North Carolina requiredWork Experience: 5 years nursing experience with 3 years emergency nursing experience requiredKnowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English languageKnowledge of growth and development and the skills necessary to provide age appropriate care for the following patient categories: infant (0-12 months), toddler (13-30 months), preschooler (31 months-5 years), school age (6-12 years), adolescent (13-18 years), adulthood (19-30 years), middle adulthood (31-65 years) and older adulthood (>65 years)Positive interpersonal skillsEffective organizational, teaching and leadership skillsKnowledgeable of the physiological, psychosocial and spiritual needs of the patients typically servedPhysical Requirements: Speech and auditory acuity for communication of patient needsVisual acuity for observation of patientsMuch standing, walking, bending and lifting with demonstrated good body mechanicsPosition may involve skin, eye, mucous membranes, or parenteral contact with blood or other potentially infectious materialsRequired Licenses and CertificationsRN - Board Of NursingCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity