Ocean & Air Freight Operations & Customer Service (Houston)
Aprile - International Freight Forwarding · Houston, TX
Apply & track with Apply EdgeOcean & Air Freight Operations & Customer ServiceNOTE: Please do not re-apply if you have already submitted an application for this position. Your application is already under review. Multiple applications may result in exclusion from the selection process.
We value practical expertise, teamwork and the initiative of every member of our team.Responsibilities* Coordinate ocean and air import and export shipments* Liaise with customers, airlines, ocean carriers, agents and overseas partners* Organise FCL, LCL and air freight shipments* Review and manage shipping documentation* Monitor shipment status and provide timely updates* Coordinate with internal operations and customs teams* Deliver excellent customer service throughout the shipping processCandidate Profile* Experience in ocean and/or air freight operations or customer service within freight forwarding* Knowledge of international shipping procedures and documentation* Strong communication and organisational skills* Ability to manage multiple shipments simultaneously* Proficiency in Microsoft Office, particularly Excel* Detail-oriented with a proactive approach* Good command of EnglishWhat We Offer* Competitive salary aligned with experience* 401(k)* Health insurance* Dental insurance* Vision insurance* Paid time off* Professional growth and development* International and dynamic working environment* Collaborative teamAprile is an Equal Opportunity Employer and welcomes applications from all qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, veteran status or any other protected characteristic.