OD & Capability Partner

Working at LocktonAt Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.About Lockton MENAHeadquartered in Dubai (UAE), with 500+ associates providing (re)insurance and people solutions, we have strength in handling major corporate clients in UAE and throughout the region. Offering innovation in our solutions, we service clients across the Middle East, North Africa and Pakistan customising the best protections for them.Lockton MENA was the first broker to achieve its own Lloyd’s Broker license in the Middle East and holds an exclusive global partnership with the Chartered Insurance Institute (CII) under the International Professional Partner Firm (IPPF), demonstrating high professional standards and best practices, that distinguish the company among its peers in the industry. From our headquarters in Dubai, Lockton MENA has expanded operations into, KSA, Egypt, Jordan, Morocco and Oman.Purpose of the roleAt Lockton, our success is driven by our people. As Capability Partner, you will help strengthen organisational effectiveness, leadership and workforce readiness across the business. Working closely with leaders, you will translate business priorities into practical development and organisational solutions that improve performance, support future growth and reinforce the expertise our clients value most.This role takes a broad view of development, recognising that people grow through meaningful work, coaching, knowledge sharing, leadership and experience as much as through formal learning. Working from an established blueprint, you will build and evolve a Lockton Academy, creating a distinctive development experience that reflects our culture, supports our people and helps learning translate into lasting performance improvement. This role will be strategic and operational in nature, helping to shape the OD strategy whilst also delivering practical, on the ground initiatives.Your ResponsibilitiesPartner with leaders across the business to understand the challenges, bringing curiosity, experienced judgement and a consulting mindset to uncover root causes, identify opportunities and improve organisational performance.Act as a trusted advisor to leaders, helping them navigate growth, change and complexity while translating business priorities into practical actions that strengthen leadership, workforce readiness and organisational effectiveness.Help preserve the culture, relationships and ways of working that make Lockton special, while ensuring the organisation continues to evolve, adapt and succeed.Drive sustainable behaviour change and performance improvement through approaches that help people apply what they learn, build confidence, reinforce new habits and achieve lasting results.Design and deliver development strategies that support business growth, future skills and professional excellence, bringing the Lockton Academy to life as a destination for learning, growth and expertise that reflects our culture and strengthens the capabilities our clients value most.Take an entrepreneurial approach to building new solutions, turning ideas into practical, scalable experiences that create lasting value for our people, leaders and clients.Create and deliver development experiences that connect learning, coaching, mentoring, knowledge sharing and real work, helping people build expertise, apply what they learn and deliver exceptional outcomes for clients.Capture and share organisational knowledge by working with subject matter experts and fostering communities and networks that make it easier for people to learn from one another and succeed together.Leverage technology, digital platforms and AI-enabled solutions to create engaging, scalable development experiences that support both today's needs and tomorrow's opportunities.Design and facilitate high-impact experiences that help people make sense of complexity, strengthen relationships and move from insight to action.Use data, feedback and business insight to measure impact, improve solutions and ensure investment remains focused on what creates meaningful value for our people, clients and business.Collaborate across the global Lockton network to share expertise, strengthen One Lockton and bring the best of our collective knowledge into the region.What You'll BringAt least 8 years' experience in Organisation Development, Organisation Effectiveness, Capability, Learning, Talent or related strategic people disciplines.A strong consulting mindset, with significant experience partnering with senior leaders and executive stakeholders to diagnose challenges, influence decision-making and drive meaningful organisational outcomes.Demonstrated success designing and delivering initiatives that strengthen organisational effectiveness, leadership, performance, culture or workforce readiness.A track record of building, launching or transforming significant development, learning or capability initiatives from concept through to implementation, ideally including academies, centres of excellence or enterprise-wide development solutions.Proven ability to create development approaches that translate learning into sustained behaviour change, performance improvement and measurable business outcomes.Expertise in designing, implementing or evolving digital learning, knowledge-sharing or capability solutions, including learning platforms, collaboration technologies or AI-enabled tools.Exceptional facilitation, communication and influencing skills, with the ability to engage audiences at all levels and create environments where people think differently, learn together and take action.Strong systems-thinking capability, with the ability to recognise patterns, connect ideas and address challenges beyond their immediate symptoms.Experience working within complex, commercially focused organisations and balancing strategic thinking with practical execution.High levels of emotional intelligence, credibility and professional judgement, with a proven ability to build trusted relationships and navigate ambiguity.Experience within professional services, insurance, financial services or other knowledge-based environments would be advantageous.What We OfferThe opportunity to build something lasting through the creation and evolution of the Lockton Academy.A role with genuine influence across leadership, organisational effectiveness and business performance.The support of a collaborative global network of HR, Talent and Development professionals.Ongoing investment in your own growth and professional development.Opportunities to collaborate with talented colleagues across the region and globally.A caring culture where people, relationships and long-term success matter.Competitive salary and benefits.Support, coaching and development to help you to be the best you can beHybrid working model, offering you flexibility and a great working environmentEqual Opportunity EmployerLockton is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive and diverse culture and environment where our people, clients and communities are treated with respect and dignity.At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates, and thrives because of our breadth of differences. As such, we recognize that recruiting, developing, and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.About LocktonLockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.At Lockton, we believe in the power of all people.