Office & Business Operations Coordinator

About the roleWe're looking for a Business Operations Coordinator to join ESSURA's Dubai office - a broad, hands-on role at the centre of how we operate, spanning our ISO accredited management system, bid and business development coordination, corporate document production and general business support, with a smaller share of HR administration alongside it. It suits someone who likes variety and is comfortable turning their hand to whatever the week needs, more than someone looking for a dedicated HR role.What you'll doOwn and continually improve ESSURA's ISO accredited management system - document control, audits, and compliance across ISO 9001, ISO 45001 and ISO 18001Coordinate our bids and business development activity, from programme and template management through to client-ready submissions produced in Adobe InDesignProvide day-to-day business and office administration for the Dubai office - travel, meetings, commercial processes and internal communicationsSupport the Head of HR with onboarding, employee records and day-to-day HR administration, as one part of a wider remitManage our insurance and compliance data, records and submissionsYou'll have real ownership here - from shaping how our management system evolves, to producing the documents that go in front of clients.What you'll bringCurrently based in the UAE, able to work full-time from our Dubai Media City officeExperience with management systems (ISO 9001, ISO 45001 or similar) and a solid understanding of Middle East business practicesA background in bid coordination, business support or office administrationPractical experience using Adobe InDesign to produce polished, client-ready documentsStrong attention to detail, excellent written English and the organisation to manage competing prioritiesA background in consultancy, engineering or professional services would help, as would experience with audits, onboarding or insurance administration - but none of these are essential.Why ESSURA?ESSURA is an established, expanding practice - this role sits close to how the business actually runs, with visibility across operations, bids and HR, and close day-to-day contact with senior stakeholders across the Dubai office and the wider business.Working Arrangement & BenefitsFull-time, office-based role, 5 days per week in the officeDubai Media CityIncludes approximately 20% involvement in project-related workPrivate medical insurance for employee and familyLife insurance