Office Assistant

Company Description George Dimov, CPA is a United States Certified Public Accounting firm with over a decade of experience serving corporate and individual clients nationwide. The firm is an IRS-authorized e-file provider and a registered IRS Tax Preparer for all 50 states, supported by strong academic credentials and a background in financial planning, investments, and private equity accounting. Known for consistent 5-star verified reviews on platforms such as Thumbtack, Yelp, Google, and Facebook, the practice emphasizes accuracy, reliability, and client service. The firm handles a wide range of accounting and tax matters, including individual and corporate returns, state and local taxes, franchise taxes, bookkeeping, and financial statement engagements. Team members join a professional, insured practice focused on high-quality work and long-term client relationships.Office Assistant – Job DescriptionResponsibilitiesWrite technical estimates and proposalsEvaluate and scope client workGo through company email threads and answer client queriesQuote clients, asking scoping questionsRoute client requests to the appropriate team/departmentTroubleshoot client issues and customer service problemsRequirementsStrong writing and speaking skillsAbility to handle multiple emails and multiple inboxesKnows how to prioritize and target emails, identifying urgent onesKnows how to use the relevant toolsAbility to make clients feel calm and reassured, especially when frustratedAbility to sell additional services while keeping the conversation focused on one serviceStrong organizational skills and the ability to manage multiple client threads simultaneouslyComfortable working under time pressure to deliver quick response timesBasic understanding of quoting/pricing processes or willingness to learnProficiency with email platforms (Outlook, Gmail) and CRM toolsDetail-oriented with strong follow-up disciplinePreferredExperience working in a tax firm or relevant experience is a big plus