Office Manager

Independent Restoration Services is a fast-growing restoration company specializing in fire,water, mold, and storm damage restoration. We take pride in delivering exceptional customerservice while maintaining a professional, team-oriented culture. We're looking for an organized,detail-oriented Office Manager who thrives in a fast-paced environment and enjoys being thebackbone of a growing business.Position SummaryThe Office Manager will oversee the day-to-day administrative operations of the office whileensuring projects, customers, and internal processes stay organized and on track. This role isideal for someone who is proactive, dependable, and enjoys juggling multiple responsibilities.ResponsibilitiesSchedule appointments, inspections, and project activitiesAnswer incoming phone calls and assist customers professionallyManage accounts receivable and monitor outstanding invoicesFollow up with customers regarding invoices, documentation, and project completionMaintain organized customer files and office recordsAssist with general administrative and clerical dutiesCoordinate with field staff to ensure efficient communicationSupport management with reporting, document preparation, and other administrative needsOrder and maintain office suppliesHelp improve office processes and keep operations running efficientlyPerform other general office and administrative tasks as neededQualificationsPrevious office management, administrative, or customer service experience preferredStrong organizational and time management skillsExcellent written and verbal communicationProficiency with Microsoft Office (Word, Excel, Outlook)Ability to multitask and prioritize in a fast-paced environmentStrong attention to detailPositive attitude and professional demeanorExperience in restoration, construction, or home services is a plus but not requiredWhat We're Looking ForSelf-motivated and dependableStrong problem-solving skillsTeam player with a customer-first mindsetComfortable managing multiple priorities at onceTakes initiative and works well independentlyScheduleMonday–Friday8:00 AM – 5:00 PMIn-person at our Franklin, TN officeWhy Join Independent Restoration Services?Opportunity to grow with a rapidly expanding companyCollaborative, family-oriented team environmentStable, full-time position with room for advancementMake a meaningful impact by helping homeowners and businesses recover after propertydamageIf you're highly organized, enjoy keeping operations running smoothly, and want to be part of acompany that values excellence and teamwork, we'd love to hear from you