Office Manager

Job Title: Office ManagerLocation: Fort Myers, FL (Full-Time, On-Site)About Us:Eric's Electrical Services is a growing electrical services provider serving residential and commercial clients in and around Fort Myers, FL. We focus on reliable, safe, and timely electrical work, emphasizing strong customer relationships and responsive service.Role Description:The Office Manager is responsible for overseeing day-to-day office operations and supporting the electrical service team. This role includes coordinating schedules, managing customer calls, and maintaining organized records for jobs, invoices, and vendor information. You will collaborate with technicians and management to ensure accurate job tracking, support workflow efficiency, and provide clear communication across the team.Key Responsibilities: - Answer phone calls, texts, and emails with excellent customer service - Schedule projects and appointments using Jobber - Conduct bi-weekly office meetings via Zoom - Handle all payroll duties, including time entry, processing, and report review - Manage permitting through various municipal platforms - Obtain Certificates of Insurance as requested - Perform light QuickBooks work and collaborate with the accountant - Handle release of liens and obtain notaries as needed - Manage accounts payable and receivable - Coordinate with FPL for various projects and manage the FPL platform - Prepare and submit Certified Payment Applications (AIA format) - Fulfill other administrative duties as requiredQualifications: - Strong communication and customer service skills - Proven office administration and administrative assistance skills - Familiarity with office equipment and basic troubleshooting - Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment - Proficiency with common office software (email, spreadsheets, word processing); experience with scheduling or service management systems is a plus - Previous experience in office management, administrative support, or a trades/service-based business is preferred - High school diploma or equivalent required - Ability to work on-site full time in Fort Myers, FL, with a dependable, solutions-focused approach