Office Manager

Office Manager — Albany Fire Extinguisher, LLCAbout UsAlbany Fire Extinguisher is a locally owned, woman-owned fire and life safety company serving the Capital Region since 1948. We keep our customers code-compliant and protected, with a team that answers the phone, solves problems, and shows up when we say we will.The RoleWe are looking for a full-time, in-office Office Manager to run the administrative and operational engine of our business. This is a peer-accountable seat: you’ll work closely with our Service Manager, Scheduler, Shop Supervisor and Billing team to keep work moving by following up on commitments, removing administrative bottlenecks, making sure deficiency quotes reach customers promptly, keeping payments and vendors organized, and giving ownership a clear view of key operating metrics.This role reports directly to the owners. For the right person it is designed to grow into an Operations Manager position as the company scales.What You'll OwnAccounts payable and third-party payment platformsOversight of the deficiency-to-quote pipeline, holding the 48-hour turnaround standardWeekly office cadence and monthly management meeting rhythmWeekly KPI reporting to the ownersContinuous improvement of office processes, systems and handoffsWhat You'll Learn Over TimeBackup coverage on weekly payrollVendor negotiationInsurance and compliance calendar managementAdvancement toward Operations ManagerWhat We're Looking ForTwo-plus years in an office manager or operations coordinator role. Experience in a field-service or trade business is preferred – HVAC, electrical, mechanical, plumbing, landscaping, fire protection or similar environment.Comfort with peer accountability. You can hold others to agreed deadlines and standards without making it personal.Technology-forward. You learn new tools rather than resist them.Able to identify a problem, follow it through, and make sure it actually gets resolvedFull-time, in-office, five days a weekCompensationBase salary of $68,000 to $75,000 commensurate with experience, plus 401K match, PTO and Holidays. Growth trajectory to Operations Manager as the business scales.To ApplySend resume and a short paragraph answering this question:Tell us about a time you had to hold a peer or coworker accountable to a deadline or standard. What did you do and what happened? Send applications to Info@albanyfire.net