Office Manager
FACE FOUNDRIÉ®️ · Eden Prairie, MN
Tailor my CV for this job — freeAbout FACE FOUNDRIÉAt FACE FOUNDRIÉ, we're not just redefining skincare; we're redefining how you experience it.FACE FOUNDRIÉ is a cutting edge, inclusive facial bar specializing in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 90+ locations open and is continuing to expand nationwide.Office ManagerAbout The RoleWe're looking for an organized, resourceful Office Manager who keeps the office and the people in it running smoothly. This is a true jack-of-all-trades role: one hour you're packing orders, the next you're rescheduling an executive's week or getting the AC fixed.You'll be the go-to person for the day-to-day operations that make everything else possible. If you like variety, take pride in getting the details right, and enjoy being the person everyone relies on, you'll fit right in.What You'll DoProduct fulfillment and returnsPick, pack, and ship customer and wholesale orders accurately and on timeProcess returns and exchanges: inspect items, restock, and log outcomesTrack shipping supplies and coordinate with carriers (UPS, FedEx, USPS)Keep product inventory organized and flag low stockExecutive and calendar supportManage executive calendars: schedule meetings, resolve conflicts, and send remindersCoordinate internal meetings, vendor visits, and team eventsBook travel and handle related logistics as neededOffice operations and suppliesKeep the office stocked with supplies, snacks, and kitchen essentialsManage vendor relationships and place orders within budgetReceive and distribute mail and deliveriesKeep shared spaces clean, organized, and welcomingFacilities and maintenanceServe as the main contact for building management, repairs, and maintenance requestsSchedule and oversee vendors (cleaning, IT, repairs) and follow up until issues are resolvedMaintain office equipment and keep basic records of service and warrantiesOdds and endsJump in on special projects and ad hoc requests across the teamSpot inefficiencies and suggest better ways to get things doneRequiredWhat you bring2+ years in office management, operations, or administrative supportStrong organization and the ability to juggle many priorities without dropping detailsClear, friendly communication with executives, vendors, and customersComfort with Google Workspace or Microsoft Office and calendar toolsAbility to lift up to 30 lbs and be on your feet for fulfillment tasksNice to haveExperience with e-commerce fulfillment or shipping platforms (e.g., Shopify, ShipStation)Background supporting executives directlyBasic budgeting or expense-tracking experienceRole Details