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Office Manager - Kings Cross

elasticStage · London, England, United Kingdom

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We are seeking an Office Manager to help us create and maintain an exceptional working environment at our King's Cross headquarters. elasticStage is building the world's first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast:100,000+ creators are using the product within our first year of commercialisationAiming for 20X growth by 2027Partnerships with SoundCloud and Amuse (with more major partners to come!)Shipped to over 90 countries4.7★ on Trustpilot and GoogleRecently raised new funding, bringing the total capital raised to £30MCurrently expanding our new King's Cross officeAs our Office Manager, you'll take ownership of creating a workplace people genuinely enjoy coming to one that feels welcoming, energising and reflective of elasticStage's values and standards- while running like clockwork behind the scenes.You'll own the day-to-day running of our three-floor King's Cross office end-to-end: keeping kitchens and office areas well stocked, managing suppliers and service providers, coordinating maintenance and repairs, organising company events, preparing for important visitors, and managing bookings. But this isn't just about ticking operational boxes; every detail you get right shows up in how people experience their day, every day.This is a hands-on role for someone highly organised and proactive, who naturally notices when something needs attention rather than waiting for it to be raised. You'll anticipate what the team needs, spot opportunities to make things better, and bring ideas to life, taking real ownership of the workplace rather than just maintaining it.You'll report to our Head of People and work closely with our existing Operations and People functions, who own our production facilities, HR and employee lifecycle. That clear split means you can focus fully on the physical office and workplace experience, making our King's Cross HQ an exceptional place to work.ResponsibilitiesOffice operationsOwn the day-to-day running of our three-floor King's Cross office, clean, organised, well-stocked and running smoothly at all timesProactively monitor the space and resolve maintenance, presentation or supply issues before they're raisedManage office supplies, stationery, kitchen stock and consumables, keeping appropriate levels at all timesEnsure office and kitchen equipment (coffee machines, water taps, etc.) is regularly serviced and kept in good working orderCoordinate planned and reactive maintenance and repairs, liaising with building management and contractors as neededManage building systems on our behalf, including security and access control, and liaising with building management on HVAC/temperature via the BMSKeep meeting rooms, kitchens and communal areas well-equipped and ready for useCoordinate deliveries, couriers, post and other daily office logisticsSuppliers & budgetManage relationships with suppliers and service providers (cleaning, catering, plants, coffee, furniture, waste/recycling, couriers, etc.)Obtain supplier quotes, manage office-related invoices and expenses, and track spend against budgetMaintain visibility of supplier contracts, service agreements and renewal datesEvents & visitorsOrganise company events, team lunches, celebrations and socials, venues, catering, suppliers and logisticsPrepare for customer, partner and other important visits, ensuring spaces, catering and requirements are ready in advanceMake restaurant, venue, travel and accommodation bookings where requiredHealth, safety & growthCoordinate routine health and safety activities, first aid supplies, fire safety, and workplace inspections with specialists where neededSupport office moves, furniture changes and workplace improvements as we growSpot and act on opportunities to improve the office environment and overall workplace experienceProvide practical and administrative support for ad-hoc office and company needsRequirementsExperience as an Office Manager or experienced Coordinator or similar, ideally in a fast-paced or growing organisationProven ownership of a busy office and flexibility to adapt as priorities and business needs changeStrong organisation and time-management skills, utilising common workplace productivity toolsClose attention to detail and high standards for how a workplace looks and runsThinks ahead about what the team and office may need as the business grows, rather than only responding to immediate requestsCurious, open to feedback and motivated to continuously learn and improveExperience managing suppliers, contractors and service providers, including quotes, invoices and expenditureExperience coordinating company events, meetings or workplace cateringStrong interpersonal skills, confident working with colleagues at all levels and with external visitors/suppliersBrings creativity and new ideas to evolve our office culture and takes initiative to implement improvementsAble to work predominantly from our King's Cross office, reflecting the hands-on nature of the roleNice to HavesExperience working within a fast-growing technology, creative, media or start-up environmentExperience managing a larger or multi-floor officeExperience working with landlords, building management teams or facilities providersExperience supporting workplace health and safety processesExperience negotiating with suppliers or managing service contractsExperience organising larger company events, off-sites or celebrationsExperience supporting office moves, fit-outs or workplace improvement projectsBenefitsWhat We Offer Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard workGenerous Paid Holiday: Take advantage of 25 days of paid holiday to relax and rechargeComprehensive Pension Scheme: Secure your future with our robust pension schemeCutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technologyFree Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the dayMedical Insurance: Protect yourself with our comprehensive medical insurance planWork LocationThis role is based at our vibrant King's Cross, London office. Due to the hands-on nature of the Office Manager role, you will be expected to work from the office 5 days per week, with occasional flexibility to work from home 1 day per week