Office Operations & Administration Executive

College of Contract Management United Kingdom

Location: Colombo 03, Sri LankaJob Type: Full-Time | Permanent | 100% Office-BasedAbout the RoleThe College of Contract Management United Kingdom is looking for a highly organised, responsible and proactive Office Operations & Administration Executive to join our growing team in Colombo.This is an important position responsible for supporting the smooth and efficient running of our Colombo office, monitoring staff attendance and performance, maintaining workplace standards and ensuring effective communication with our UK Head Office.We are looking for someone who is confident, professional, fair-minded and capable of identifying problems, maintaining accurate records and helping to create a productive working environment.You will work closely with our UK Head Office and play a key role in ensuring our Colombo operations run efficiently and professionally.Key ResponsibilitiesOffice Operations & AdministrationOversee daily office activities to ensure a professional, organised and productive working environment.Monitor workplace standards and ensure company policies and procedures are followed.Identify operational issues and recommend practical improvements.Support the general administration and smooth running of the office.Staff Attendance & HR AdministrationMonitor staff attendance, punctuality, absences and leave.Maintain accurate employee records, attendance reports and documentation.Follow up on missing documents, medical certificates and attendance concerns.Identify and report repeated lateness, unauthorised absences or workplace conduct issues.Staff Performance & ProductivityMonitor daily team performance against established targets and expectations.Review staff productivity reports and identify areas requiring improvement.Highlight performance concerns and operational challenges to UK Head Office.Support initiatives to improve employee productivity, efficiency and overall business performance.Reporting to UK Head OfficeProvide regular and accurate reports on attendance, staff performance and office operations.Communicate workplace concerns professionally, objectively and confidentially.Act as a reliable point of contact between the Colombo office and UK Head Office.Assist with additional administrative tasks and business projects as required.Training & DevelopmentYou will receive training and ongoing guidance from our UK Head Office to develop a strong understanding of our company policies, procedures and operational expectations.Initially, your responsibilities will focus on monitoring daily operations, maintaining accurate records, identifying concerns and reporting to management.As you gain experience and confidence, you will gradually take on greater responsibility for addressing attendance, performance and workplace conduct concerns directly with employees, within your authorised responsibilities.What We Are Looking ForPrevious experience in office administration, operations, HR administration or a similar position.Excellent organisational skills and strong attention to detail.Good written and spoken English and Sinhala.Confidence using Microsoft Excel, spreadsheets and reporting systems.Strong communication and interpersonal skills.Ability to work independently, take initiative and solve problems.A professional, approachable and confident personality.Ability to handle confidential information responsibly.Confidence communicating with employees and management.Fairness, professionalism and impartiality are essential.We are looking for someone who can remain neutral, avoid office politics and treat all employees consistently.You must be comfortable identifying concerns, reporting facts objectively and representing the interests of the business while treating employees fairly and respectfully.Why Join Us?Join an established UK-based international educational organisation.Work directly with our UK Head Office and international management team.Receive training and opportunities for professional development.Gain valuable experience in office operations, HR administration and business management.Play an important role in improving office efficiency, team performance and business growth.If you are organised, confident, proactive and passionate about maintaining a professional and productive workplace, we would love to hear from you!Work Location: Colombo 03, Sri Lanka – In PersonJob Type: Full-Time, Permanent