Officer, Governance & Fraud Prevention - Personal Banking Governance

Job Purpose:Responsible to ensure that Retail Bank is compliant with all UAE regulatory, governing and internal bank policies and process.Bank risk and governance process is implemented and being followed at all timeEnsure Consumer Protection requirements are implemented and being followed by business unitsEnsure that proactive fraud prevention activities are being conducted and followedConduct analysis on risk and governance issues and share dashboardsJob Accountabilities:Support in implementation of consumer protection guidelines implementation and ongoing monitoring within Retail Bank. Ensure Retail Bank is complaint with consumer protection regulationRegular reviews are done to ensure that consumer protection and any other CB guidelines are implemented as required and gaps are highlighted to managementEnsure all bank polices are being adhered to at all times and all Retail units are compliant with the requirementsConduct third party agency premises, review as per the checklist, prepare reports, publish and follow up for closureEnsure adherence to conduct risk policies and processes.Support in clean up exercises in terms of KYC, CR&FATCA, account closure, reconciliations, product closure etc are being managed by the relevant unit on timely basis within Retail BankArranging for training / awareness sessions for retail staff on compliance, fraud, risk and any regulatory or risk requirementsEnsure to follow the process of preventive fraud measures as first line of defenseEnsure to review all fraud system alerts, investigate and resolve as per the processPrepare management dashboards for preventive fraud alerts, root cause and corrective actionsManage all CBUAE reporting dashboards, track exceptions and implement corrective actions as requiredReview all digital onboarding accounts for exceptions and liaise with respective channel teams for improvementsJob Requirements (Qualifications/Experience):Bachelor degree is requiredCapability in data analysis and interpretation for management insightsEffective communication skills in English and Arabic