Officer - Internal Controls & Change Management

Job Purpose:To provide strong support towards UAT (User Acceptance Testing) for operations projectsTo provide support to Internal Controls TeamTo participate and track all projects until deployment and health check post deploymentCo-ordinate and track all touch points on Digital Wallet TransactionsDuties and Responsibilities:Quality ChecksException Reports and ResolutionConduct process reviews to analyze processes / identify gapsReport and track errors and also update respective managers on person specific/ process errorsKRI ReportingProjectsAssist COPS Units Managers towards implementation of various projectsConduct UAT on assigned projectsParticipate and Track progress of projects / initiatives of operations assignedEnd to End participation in the Digital Wallet ProjectTracking / Monitoring Transactions of Digital Wallet post implementationTrack and implement initiatives of Central Bank and CBIOperational RiskRegularly track open items on various operational risk events raised and follow up for closureConduct control testing for RCSA in co-ordination with business unit for onward submission to Operational RiskBCPPrepare and update the BIA plans for the unit and regularly update the documents as well.Assign roles as per BCP documentsAuditsWork to update the status of various audit points raised and co-ordinate with units to close outstanding pointsMaintain the audit tracker and co-ordinate with audit teams to seek confirmation of closure of audit pointsSystem Access ControlsRegularly monitor the access levels of staffMonitor authorization levels of staff across different banking systemsEducation:Graduate Degree and Proficiency in Banking ApplicationsExperience:Minimum of 3 years work experience in the UAE Banking Industry in various roles.