Online Reputation Management (ORM) -Intern -Mumbai

Internship OpportunitiesLooking to kickstart your career and gain hands-on experience in a dynamic, fast-paced environment? BC Web Wise is excited to offer internship opportunities in our ORM (Online Reputation Management) department!We’re on the lookout for passionate and driven individuals who are eager to learn, grow, and make meaningful contributions as part of our team.About UsBC Web Wise is a full-service digital marketing agency renowned for our strategic brand services, world-class creative work and in-depth consumer research.Key ResponsibilitiesMonitoring Online Presence:Track and monitor online mentions, reviews, and comments across various digital platforms.Utilize monitoring tools to stay informed about brand sentiment and address potential issues promptly.Reputation AnalysisConduct an in-depth analysis of online sentiment and trends to identify areas for improvement.Provide regular reports and insights on the company's online reputation, highlighting areas of concern or success.Strategic PlanningDevelop and implement ORM strategies to enhance and protect the company's online image.Collaborate with marketing and communication teams to align ORM efforts with overall brand goals.Response And EngagementCraft and implement effective responses to online feedback, both positive and negative.Engage with online communities and customers to build positive relationships and address concerns.Content ManagementCreate and optimize positive content for the company on various platforms to enhance online visibility.Work with content creators to ensure a consistent and positive brand narrative.Crisis ManagementDevelop crisis management plans to address potential reputation threats swiftly and effectively.Act as a point of contact for urgent ORM issues, collaborating with cross-functional teams to resolve issues.QualificationsBachelor's degree in Marketing, Communications, or a related field.Strong understanding of social media platforms and online communities.Excellent communication and writing skills.Analytical mindset with the ability to interpret data and derive actionable insights.ORM and Crisis management experience is a plus.Familiarity with ORM tools and technologies is a plus.How To ApplySend your resume and cover letter to bcwwhr@bcwebwise.comReady to make your mark? Apply now and let's innovate together!Note: This is a unpaid internship.Skills: reputation management,crisis management,response management,online reputation management,communication