Operation Training Manager

About RukitaAt Rukita, we believe that great living experiences are built on thoughtful service, seamless operations, and strong relationships. By integrating technology, data insights, and on-the-ground hospitality expertise, we ensure both tenants and property owners receive a consistent, high-quality experience at every touchpoint. As we continue to grow, we are elevating our owner experience to reflect a more personalized, high-touch approach—bringing the standards of premium hospitality into a scalable, modern living ecosystem.

Requirements

Bachelor’s degree (S1), preferably in Management, Education, Human Resources, or related fieldsMinimum 3 years of experience in training, L&D, operations, or related fieldsExperience handling training for operational teams is preferredComfortable working directly with on-ground / blue-collar employeesExperience working at a training provider or training company is a plusPositive, proactive, and professionalStrong communication, coordination, and people-handling skillsProficient in Microsoft Office, especially Excel and PowerPointFamiliar with LMS or other learning platforms

Main Responsibilities

Manage and coordinate the day-to-day training activities for the Rukita Operations on-ground teamWork directly with on-ground teams to ensure training programs are well communicated and executedSupport and/or facilitate training sessions when requiredMonitor training attendance, participation, and completionMaintain training records, reports, and other necessary documentationSupport LMS updates and training data managementGather feedback from participants to improve training programsEnsure training activities are practical, engaging, and relevant to the needs of the Operations teamFollow up on training-related issues and coordinate with relevant stakeholders to resolve them