Operational Control & Resilience (AVP)

Assistant Vice President - Operations Control & ResilienceLondon | Permanent | Competitive Salary + Excellent BenefitsDrive Risk Excellence Within a Leading Financial InstitutionA highly respected financial services organisation is seeking an Assistant Vice President - Operations Control & Resilience to join its growing Business Risk & Controls function.This is an excellent opportunity for an experienced operational risk, controls, audit, or resilience professional looking to take on a broad and visible role within a regulated environment. You'll play a key role in strengthening the organisation's control framework, enhancing operational resilience capabilities, and delivering assurance activities that support business continuity and regulatory compliance.Working closely with senior stakeholders across operations, risk, compliance, technology, and business functions, you will help shape a robust control environment while supporting strategic resilience initiatives.The OpportunityAs an AVP within the Operations Control & Resilience team, you will:Lead and perform control testing, quality assurance reviews, and control validation activitiesPartner with control owners to identify weaknesses, manage remediation plans, and strengthen operational controlsSupport and challenge Risk & Control Self-Assessments (RCSAs) across business functionsConduct walkthroughs, testing procedures, and evidence reviews to assess control effectivenessAnalyse control deficiencies and provide recommendations to mitigate operational risk exposureContribute to operational resilience programmes, including Important Business Services (IBS), impact tolerances, scenario testing, and contingency planning activitiesSupport governance, executive reporting, and regulatory submissionsAssist with crisis management, business continuity, and resilience assurance initiativesPromote strong control ownership and a risk-aware culture across the organisationWork with senior stakeholders to drive continuous improvement of risk, control, and resilience frameworksAbout YouThe successful candidate is likely to have experience in one or more of the following areas:Operational RiskControls Testing & AssuranceInternal AuditCompliance MonitoringBusiness Continuity ManagementOperational ResilienceNon-Financial Risk ManagementKey RequirementsProven experience within Financial Services, ideally Banking or Capital MarketsStrong understanding of operational risk and control frameworksExperience performing control testing, quality assurance reviews, risk assessments, or audit activitiesKnowledge of UK Operational Resilience regulations and industry expectationsExposure to Incident Management, Crisis Management, Business Continuity, or Resilience frameworksExperience supporting or conducting RCSA activitiesStrong analytical, reporting, and problem-solving capabilitiesExcellent stakeholder management skills with the ability to influence at all levelsStrong communication and presentation skillsProficiency in Microsoft Office including Excel, PowerPoint, Word, and VisioDesirable ExperienceUnderstanding of DORA (Digital Operational Resilience Act)Exposure to assurance standards such as SOC 2, ISAE 3000, or similar control frameworksExperience supporting Operational Resilience, IBS mapping, impact tolerance assessments, or scenario testingHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk