Operations & Strategy Manager
Logan Medical Federal Credit Union · Logan, UT
Apply & track with Apply EdgeAssistant Manager / Operations & Strategy ManagerLogan Medical Federal Credit Union
Located within Intermountain Health's Logan Regional Hospital, we are a member-focused credit union with approximately $34 million in assets and 2,000 members. Our size allows us to provide the personal service and relationships our members value while also giving our employees the opportunity to make a meaningful impact across the organization.About the PositionLogan Medical Federal Credit Union is seeking an experienced, detail-oriented, and forward-thinking Assistant Manager / Operations & Strategy Manager who is ready to take their next step in their credit union career.The assistant manager is a key member of the credit union's leadership team and plays an important role in both the day-to-day operation of the credit union and the execution of its long-term strategic direction.You will work closely with the CEO and board of directors in executing your responsibilities. This is an excellent opportunity for someone who wants to play a significant role in the direction and daily success of a community-focused financial institution. The ideal candidate will be someone who is interested in growing with the credit union and increasing in their management capacity at Logan Medical.Key ResponsibilitiesStrategic Planning & Business DevelopmentAssist in developing and maintaining the credit union's business plan.Translate initiatives into actionable projects.Prepare recommendations for presentation to the Board of Directors.Identify opportunities to improve products, services, technology, processes, and member experience through industry, competitor, and member research.Operations & Staff LeadershipAssist in overseeing the day-to-day operations of the credit union.Schedule staff and coordinate daily coverage to ensure efficient operations.Train, coach, and support employees in procedures, products, services, and operational responsibilities.Plan and lead staff meetings and assist with internal communication.Assist members with complex or escalated questions and account needs.Lending & Member SupportAssist with loan approvals and provide an additional level of review when needed.Assist members with lending-related questions and more complex financial needs.Support the lending function during employee absences or periods of increased volume.Transaction Processing & ReconciliationManage and balance ACH, debit card, and share draft processing.IRA processing and related reporting.Assist with teller transaction processing and balancing functions as needed.Project Management & Technology ImplementationServe as the primary internal coordinator between the credit union, core data processor, technology vendors, and other third-party partners.Research new products, services, and technologies and coordinate implementation.QualificationsWe recognize that great candidates do not always fit neatly into a list of qualifications. If you are confident in your ability to learn, grow into, and perform the responsibilities of this position, we encourage you to apply—even if you do not meet every required or preferred qualification. We value initiative, adaptability, sound judgment, a willingness to learn, and a strong work ethic and are willing to provide training and support to the right candidate.Required:Previous experience in banking, credit unions, financial services, or related fields.Proficiency in Microsoft Applications, especially Excel.Demonstrated ability to manage multiple responsibilities and competing priorities.Excellent written and verbal communication skills.Ability to handle confidential financial and member information appropriately.Outgoing, friendly, and happy disposition.Preferred:Bachelor’s degree in business management or related field.Experience with core data processing systems. CMC Flex highly preferred.Experience with ACH, debit card, share draft processing.Lending experience.Experience with IRA processing.Experience with business planning, market research, or financial institution analysis.Previous supervisory or team-lead experience.Familiarity with credit union lending regulations, compliance requirements, and risk management.Familiarity with delivery channels such as mobile banking, shared branching, and ATM operations.Fluency in Spanish preferredSalary: Approximately $70,000 annually, depending on experience and qualifications.BenefitsEmployer-Funded SEP IRA: The credit union contributes 6% of the employee's monthly salary to a Simplified Employee Pension IRA. This is an employer-paid contribution and does not reduce the employee's paycheck.Health Insurance Allowance: A $365 monthly allowance is provided to help offset the cost of health insurance purchased through the individual marketplace.Paid Time OffPaid HolidaysProfessional Development: Opportunities for travel and training related to the employee's responsibilities and career growth.