Operations & Supply Chain Manager

About AUTEURAUTEUR is a science-driven luxury skincare brand with an international network of retail, spa, and distribution partners. We are seeking an organized, proactive Operations & Supply Chain Manager to oversee purchasing, production coordination, inventory, and fulfillment across our U.S. and European operations.This position connects the entire supply chain: ensuring ingredients and packaging are ordered on time, manufacturers meet agreed schedules, inventory records are accurate, and products reach customers and partners reliably.You will work directly with company leadership, suppliers, manufacturers, logistics providers, and our warehouse and production team. You should be comfortable planning ahead, managing detailed records, resolving problems independently, and helping with practical work at our facility when needed.What you will doPurchasing and supplier managementPlan and coordinate purchases of finished products, bulk formulas, packaging, components, and operating supplies.Obtain quotations and confirm approved specifications, quantities, pricing, lead times, and delivery schedules.Track purchase orders from placement through production, shipment, and receipt.Resolve shortages, quality issues, incorrect deliveries, and supplier delays.Coordinate supplier invoices and payment requests with accounting.Inventory planning and controlMaintain an accurate view of finished goods, testers, samples, bulk materials, and packaging across U.S. and European locations.Establish reorder points and stock buffers based on demand, production schedules, and shipping lead times.Plan replenishment early enough to prevent avoidable stockouts.Oversee physical counts, investigate discrepancies, and ensure inventory systems reflect actual stock.Keep available, allocated, incoming, and backordered quantities clearly documented.Production and packaging coordinationCoordinate laboratories, manufacturers, packaging suppliers, and internal teams on production requirements and timelines.Ensure bulk product, packaging, labels, and approved artwork are available when needed.Track development samples, approvals, testing milestones, and outstanding decisions.Coordinate filling, assembly, labeling, and packing schedules with the on-site team.Identify potential delays early and propose workable solutions.Warehouse, fulfillment, and logisticsCoordinate daily priorities with the warehouse and production team so orders are prepared accurately and dispatched on time.Monitor outstanding orders, partial shipments, returns, and backorders through completion.Plan European replenishment and coordinate freight, shipping documentation, and customs requirements.Maintain clear warehouse procedures, storage locations, and accurate receiving and dispatch records.Provide hands-on support with receiving, stock counts, order preparation, or production activities when needed.Reporting and improvementMaintain a current operations overview covering stock risks, purchasing, production, shipments, and upcoming payments.Give leadership concise updates identifying problems, recommended actions, deadlines, and decisions needed.Improve processes and systems to reduce errors, delays, and unnecessary manual work.Follow issues through to resolution, including when progress depends on another team or external supplier.What we are looking forAt least five years of relevant experience in operations, supply chain, purchasing, or production coordination.Experience managing physical products, inventory, suppliers, and fulfillment.Strong planning skills and the ability to manage multiple orders, deadlines, and dependencies.Experience with inventory or ERP systems and strong Excel or Google Sheets skills.Familiarity with international shipping and third-party fulfillment providers.Clear communication, sound judgment, and consistent follow-through.Willingness to work on-site and contribute to practical tasks alongside the team.Experience in skincare, cosmetics, beauty, or another packaged consumer goods business is strongly preferred.How to applyPlease submit your résumé and a brief description of an operation you have managed, including the products, suppliers, inventory systems, and production or fulfillment responsibilities you personally owned.