Operations & Training Coordinator – Multi-Branch Operations

Employment Type: Full-TimeTravel: Frequent travel across all 15 branchesZeez International Group is looking for a hands-on Operations & Training Coordinator to oversee, coordinate and maintain operational standards across our 15 branches.This is a field-based role requiring frequent branch visits.

The candidate will be responsible for monitoring staff, inventory, duty schedules, uniforms, branch presentation, reporting and operational standards, while also conducting regular staff training across all locations.Key ResponsibilitiesConduct frequent visits to all 15 branches to monitor day-to-day operations and ensure company standards are consistently followed.Coordinate directly with branch supervisors/in-charges and ensure operational issues and pending matters are resolved promptly.Monitor staff attendance, duty schedules, manpower allocation, absenteeism and staff shortages.Ensure all employees maintain proper uniform, grooming, discipline and professional conduct.Monitor inventory and stock levels, identify shortages and coordinate with the relevant departments for timely replenishment.Ensure products, accessories, promotional materials, price lists and other displays are properly maintained and presented.Monitor branch cleanliness, organization, equipment condition and overall presentation.Identify maintenance or equipment issues and follow up with the concerned department until completion.Monitor customer service quality and follow up on complaints or recurring operational issues.Monitor branch sales performance and encourage staff to improve sales, upselling and customer conversion.Ensure all required daily, weekly and monthly reports are accurately prepared and submitted on time.Prepare detailed branch visit reports covering staff, inventory, cleanliness, maintenance, sales, customer service, operational issues and corrective actions.Coordinate between Operations, HR, Accounts, Procurement, Inventory and Management for branch requirements.Staff Training & DevelopmentConduct regular staff training across all branches.Maintain records of all training conducted, including employee names, branch, training topic and date.Evaluate staff after training and monitor whether improvements are being implemented at branch level.Ensure a consistent customer experience and service standard across all 15 branches.Candidate RequirementsValid UAE driving licence is strongly preferred.Must be comfortable travelling frequently across the UAE.Must be hands-on, organized, disciplined and able to work independently.