Operations Assistant Role

MABA BABY | NOW HIRINGPosition: Operations CoordinatorWorking Hours 8am-6pm

Location: UAEEmployment Type: Full-TimeStarting Salary: AED 4,000 per month (All-In)Salary & BenefitsStarting salary: AED 4,000 monthlySalary increase to AED 4,300 after 6–8 months, based on performanceHealth insurance provided30 days of annual leaveFlight ticket after 2 years of service, in accordance with company policyAnnual performance reviews and growth opportunitiesWorking ScheduleMonday–Friday ) Monday- Thursday office) Fridays work from home after 6 months of employment9–10 hours per day (45–50 hours weekly)Saturday & Sunday offReports directly to the Management TeamKey ResponsibilitiesManage and oversee daily business operationsHandle 360° recruitment, candidate screening, and onboardingManage client communication, inquiries, and follow-upsCoordinate childcare placements, training, and staff onboardingMaintain CRM systems and automations (HubSpot, ManyChat, Zapier)Schedule interviews, meetings, and staff assignmentsMonitor staff performance and service qualityCoordinate freelancers and social media schedulesPrepare operational reports and ensure deadlines and KPIs are metSupport business growth and improve operational efficiencyCandidate RequirementsExperience in operations, recruitment, administration, or client servicesExcellent written and spoken EnglishStrong organizational, multitasking, and time-management skillsAbility to work independently and take initiativeProficiency in Google Workspace and WhatsApp BusinessExperience with HubSpot, ManyChat, or Zapier is an advantageChildcare, healthcare staffing, or recruitment agency experience is preferredCareer Growth & Performance Reviews3 Months: Performance, reliability, and onboarding evaluation6–8 Months: Salary increase to AED 4,300 (7.5%), subject to performance12 Months: Contract renewal review with potential 6–8% salary increase or performance-based bonusJoin MABA BABYWe are seeking a highly organized, proactive, and results-driven Operations Coordinator who can take ownership of daily operations, manage multiple responsibilities, and contribute to the long-term growth of our company.We value professionalism, accountability, confidentiality, strong communication, and exceptional client service.Interested candidates are invited to submit their CV and relevant experience for consideration.MABA BABY | The 4th Trimester Line