Operations Coordinator | 081026

Operations Coordinator | Central London Up to £40,000 plus excellent benefits - 27 days holiday, training and development opportunities, wellbeing and retail discounts, pension scheme Monday - Friday (7am - 3.30pm | 8am - 4.30pm | 9am - 5.30pm)Join a luxury private healthcare clinic in a client and operational focused position at the heart of the business.Based in London, this is a fantastic opportunity to be part of a respected, fast paced clinic known for providing an outstanding service.As the Operations Coordinator, you will oversee the day-to-day running of the office and clinical areas. From managing bookings and handling payments to coordinating facilities you’ll play a vital role in the day to day success of the clinic.You will be working closely with the Operations and Client Relations Team.Your role as the Operations Coordinator:General & facilities:Contact clients prior to their appointment to confirm details and share relevant informationEnsure client records are accurate, complete, and updated on the systemBuilding relationships with the landlord, subcontractors and key suppliers.Working with the building manager to ensure site visits, work permits and keys are correctly scheduled and organised, whilst complying with all policy and health and safety procedures.Building relationships with both existing and new contractors, arranging planned works from start to finish.Administration:Operational organisation to include stock checks, ordering and deliveriesSupporting the maintenance of health, safety and security proceduresRecord confidential and detailed notes in the clinic’s IT systems Clinic operations & financeManage appointment bookings and ensure practitioner diaries are coordinated effectivelyEnsure clinic documentation is maintained to high standardsConduct weekly banking reconciliationsChasing invoices and ensuring payments are made promptlyKeep treatment areas fully stocked and operationalSupport the Clinic Manager with general administrative dutiesBuild strong working relationships with doctors, suppliers, and colleaguesAre you the right fit?Polished, organised, and proactive, with a natural ability to build trust and deliver outstanding service in a clinical environment.Administrative and operational office experience in a luxury environment in hospitality, retail or private healthcare.Uncompromisingly high standards with a focus on accuracy and attention to detailExcellent communication skills, both written and verbalA confident, personable, and professional mannerStrong attention to detail and the ability to juggle multiple tasks calmly and efficientlyA proactive, team-oriented approach with a willingness to get stuck inGenuine passion for delivering top-tier client serviceThis is a brilliant opportunity to join a highly regarded clinic where you’ll be supported, challenged and be part of an exceptional team.