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Operations Coordinator

Destination Peru · Cusco, Cusco, Peru

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About usDestination Peru is a U.S. and Peruvian-owned luxury destination management company (DMC) and the only U.S.-owned company licensed to operate the Inca Trail. We design private, high-end trips across Peru for travelers who expect everything to run perfectly, and we're growing fast.The roleYou'll be the person who makes our trips happen on the ground in Cusco: organizing and running tours, building and managing our network of guides, drivers and suppliers, and keeping every detail of every trip organized. You'll be the face of the company for our guests and partners in Cusco.What you'll doPlan, coordinate and run tours and private trips, from arrival to departureBuild and manage a reliable network of guides, transportation providers, hotels, restaurants and experiencesBuild and maintain our supplier master file ("la biblia"): contacts, rates, contracts and availabilityHandle reservations, confirmations, Inca Trail permits, train and entrance ticketsPrepare trip operations: itineraries, vouchers, guide and driver assignmentsBe on call while guests are traveling and solve problems fast and calmlyKeep our files, spreadsheets and systems organized and up to dateWhat we're looking forFluent English. Non-negotiable: you'll speak with our guests and U.S. team every dayA great attitude: positive, proactive and takes ownershipHighly organized and detail-orientedComfortable with technology: Google Workspace, spreadsheets, WhatsApp, emailLives in CuscoAvailable to start within one weekNice to haveExperience at a tour operator, travel agency, DMC or hotel. We'll train the right person; attitude and English matter more than years on a CVKnowledge of Inca Trail, PeruRail, Inca Rail and Machu Picchu logisticsWhy join usA key role in a growing luxury brand, working directly with the foundersThe chance to build the operation your wayAn international team and high-end clients from the U.S. and around the worldTo apply: apply here with your CV in English. Please confirm you can start within one week.