Operations Coordinator

Operations Coordinator - Spatial Design / Interiors / Brand Experience agency - £45K with Bonus & BenefitsWe're working with a very cool and unique design agency based in central London who are disrupters in their space. They work with some of the world's best known brands to create physical experiences, products and services with an ethos to make life better for people and for the planet.They're taking on more and more exciting projects and want to bring in a new permanent Operations Coordinator as soon as possible. You'd be joining an established team and would be supported by a Head of Operations, and the MD.You will work closely with their CoS and Operations Manager to master their internal systems and drive studio efficiency. You'll act as a trusted partner to the Managing Director, directly supporting them with agency policy, data management, and compliance initiatives.

Key Responsibilities

-Compliance & Policy: Assist the MD in drafting, updating, and implementing agency-wide policies, and industry compliance standards ISO 9001.-Data Management: Oversee studio data hygiene, including tracking operational metrics, updating CRM/project management systems, and generating performance reports for leadership.-Studio Efficiency: Work alongside the Chief of Staff to optimise studio workflows, procurement, and supplier relationships.-Executive Support: Provide ad-hoc administrative and operational support to the MD on critical agency initiatives.-Operational Leadership: Temporarily assume day-to-day management of studio operations, acting as the primary point of contact for internal efficiency queries.You will have 2–4 years of experience in an operations, studio coordination, or project support role ideally within a creative, architecture, or industrial design environment and have experience working to ISO 9001 standards. You'll be highly organised with a proven track record of handling data accurately and managing compliance or policy documentation.You'll need to be confident working with stakeholders at all levels and be excited by the prospect of stepping up into higher-level duties in the long term.The agency are around 50 people , have a positive and flexible working environment, have excellent employee benefits and company bonus scheme. They work hybrid with usually 3 days in their studios in central London with the rest from home.If this sounds like the role for you then please apply. *You'll need be eligible to live and work in the UK