Operations Coordinator – Couponing

OPERATION COORDINATOR – EXECUTIVEJob SummaryWe are looking for an experienced professional to coordinate the execution of campaigns.The Operation Coordinator – Couponing is responsible for ensuring the smooth and perfect execution of activities. The role involves coordinating with internal departments, external stakeholders, retailers, agencies, suppliers, and other partners to ensure campaigns are delivered accurately and on time.Key ResponsibilitiesThe Operation Coordinator will:Liaise with internal departments to ensure smooth campaign execution.Organize and facilitate internal and external workflows.Coordinate the purchase and delivery of prizes with external stakeholders.Report campaign progress and provide regular updates to the internal team.Weekly ResponsibilitiesUpdate campaign trackers and KPIs.Prepare game feasibility checks, including:AgendaPrizesPricesContentPrepare clearing files.Manage the emailing process, including:Email templatesSendingFollow-upData collectionSubmit and obtain ministry permits for digital activities.Liaise with retailers regarding:Campaign detailsSell-out requestsPromoter permissionsCoordinate with internal departments regarding:POSM dispatchCampaign reportsLiaise with Campaign Managers and Merchandiser teams to coordinate specific client requests.Coordinate with the promoter agency regarding:Promoter briefsSurveysCoordinate with stores for physical coupon collection in collaboration with the courier partner.Source and negotiate with suppliers for prizes and fulfillment (FF).Organize, plan, and support the clearing team.Prepare and share campaign reports.Create POS materials.Manage storage facilities and coordinate shipments.Update analytics files.Coordinate with external scanning operator teams.Assist the Merchandiser team as required.Negotiate courier rates.Qualifications & SkillsExcellent written and verbal communication skills.Previous experience in administrative support, operations coordination, or office management.Strong problem-solving and decision-making skills.Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.Good knowledge of Microsoft Office and Google Workspace is required.Experience with ERP systems or other management software is an advantage.Arabic language is mandatory