Operations Director

Operations DirectorNational Role (UK Travel Required)Competitive Salary + Car Allowance + BonusAre you an experienced operational leader with a strong background in industrial laundry, textile rental or workwear processing? Do you have the expertise to drive performance across multiple sites while leading strategic growth and investment projects?At phs Besafe, we're looking for an Operations Director to lead our national laundry and service operations. This is a key leadership role responsible for driving operational excellence, improving productivity, enhancing customer service and supporting the continued growth of the business. You'll also serve as our technical laundry expert, leading best practice, major capital investment projects and the development of future operational capability across our network.The Operations Director role at phs Besafe will involve:Leading and delivering the operational strategy to support business growth, customer retention and profitability.Driving operational performance, productivity and continuous improvement across multiple sites.Acting as the technical lead for all laundry operations, ensuring best practice and high standards across workwear, roller towel and specialist garment processing.Leading major capital investment projects, including new equipment installations, facility developments and infrastructure improvements.Optimising service delivery, route performance, labour utilisation and production planning to enhance customer satisfaction and operational efficiency.Developing and inspiring high-performing teams, creating a culture of accountability, safety and continuous improvement.The ideal candidate for an Operations Director at phs Besafe will have:Significant senior leadership experience within an industrial laundry, textile rental or workwear environment.Proven experience managing multiple operational sites and large-scale production facilities.Strong technical knowledge of laundry operations, garment care and textile processing.Experience delivering operational improvement, productivity enhancement and capacity planning initiatives.Strong commercial awareness with experience managing budgets and operational costs.Demonstrable CapEx planning, business case development and project delivery experience.A track record of leading and developing high-performing operational teams.Excellent analytical, problem-solving and decision-making skills.Experience working closely with customers to drive service excellence and retention.Strong Health & Safety and compliance knowledge within an operational environment.Experience supporting the design, build or expansion of industrial facilities (desirable).Lean Manufacturing, Six Sigma or Continuous Improvement qualifications (desirable).Able to travel national and regular travel to our three main depots, Tipton, Kempston and WickfordIn return for your commitment and expertise, you will get:Competitive SalaryCompany Car or Car AllowanceManagement Bonus SchemeVirtual GP for you and your householdBuy and Sell Holiday Schemephs Perks, offering discounts with major retailers and supermarketsAccredited ILM management training and development opportunitiesApprenticeship opportunities25 days holiday plus bank holidaysFree onsite parking when visiting locationsPension scheme, life assurance, cycle-to-work scheme, wellbeing support and more.About phs Besafephs Besafe provides workwear supply and laundering services to over 3,000 customer sites across the UK. Supporting industries including construction, manufacturing, transport, utilities and chemical sectors, we deliver high-quality commercial laundry, repair and managed locker services that help keep thousands of workers safe, comfortable and protected every day.As part of the wider phs Group, you'll be joining a leading and well-established business that serves over 90,000 customers across the UK, Ireland and Spain. We pride ourselves on our diverse workforce and are committed to creating an inclusive environment where everyone can thrive.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.