Operations Director

Operation DirectorThe CompanyOur client is a leading engineering services and aftercare specialist working within the catering, hospitality and leisure industries. The business has enjoyed significant growth over the past 12 months doubling in size and are now targeting the similar growth for this year which would take the business to around £20m turnover. The business has also built up an enviable track record within the industry for excellence in customer service. The business covers the whole of the UK, as well as some international contracts.As part of the company’s growth plans, the business is now looking to bring in an experienced operations leader to help scale the business and facilitate future growth, while driving operational efficiencies and enhancing profitability.The Role – Operations DirectorDue to the recent growth and development of the business, as well as expected future growth, the decision has been made to recruit an experienced Operations Director to take help the business to the next level.Headquartered near Manchester, the company has ambitious growth plans to grow to £50m+ over the next 5 years, while also looking at opportunities to diversify into related fields. The incoming Operations Director will be an experienced and highly commercial operations leader, with a successful track record of enhancing profitability and scaling/ transforming businesses with a field engineering team. Reporting into the Managing Director, this is a key appointment to their senior leadership team with strategic responsibility for operational performance of the business.Candidate Requirements Candidates will be accomplished operational leaders with a proven track record of developing, improving and scaling fast-paced, customer-focused service engineering businesses.Degree educated, or qualified from experience.8+ years’ operations leadership experience within a fast-paced customer focused service business with a comparably sized or larger field engineering team (50+ engineers).Experience of business transformation and growth is essential.P&L management experience, with demonstrable track record of driving efficiencies and improving profitability.Experience of acquisitions and managing successful integrationInterest in and experience of applying new technologies to enhance business operations and financial performance.A charismatic leader who clearly demonstrates an ability to empower and motivate a teamExceptional skills in communication, motivation, and interpersonal relations, and able to convey a message that is understandable and relevant, linking business issues, financial results and strategy