Operations Executive

Company Description On Track Cleaning Services & General Maintenance LLC is a professional cleaning and maintenance company based in Abu Dhabi, providing reliable, high-quality services across the UAE for commercial, industrial, and residential clients. The company focuses on modern hygiene, safety, and operational standards, supported by skilled manpower and advanced cleaning techniques. Operations are driven by strict quality control, safety compliance, and a strong commitment to customer satisfaction. On Track delivers customized, cost-effective cleaning solutions through both short-term and long-term contracts, tailored to client needs. A flexible and well-trained team, closely supervised by coordinators and supervisors, ensures dependable, timely service and consistently high-quality results.Role Description The Operations Executive is a full-time role based in Abu Dhabi with a hybrid work arrangement, combining on-site responsibilities with some work-from-home flexibility. The role involves overseeing daily cleaning operations, coordinating schedules, allocating resources, and ensuring service delivery meets company quality and safety standards. The Operations Executive monitors performance, analyzes operational data, and implements improvements to enhance efficiency and client satisfaction. Responsibilities include supervising teams, supporting coordinators, maintaining documentation, and communicating with clients to understand requirements and resolve issues promptly. The role also involves collaborating with management on planning, reporting, and compliance with company policies and local regulations.Qualifications Strong Operations and Operations Management skills, with experience overseeing day-to-day service delivery and resource planning.Excellent Communication and Interpersonal Skills to collaborate with teams, clients, and stakeholders in a professional and respectful manner.Solid Analytical Skills to review operational data, identify trends, and recommend process improvements.Experience in facilities, cleaning services, or general maintenance operations is an advantage.Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.Proficiency in basic office software (e.g., MS Office) and digital tools for scheduling and reporting.Strong organizational skills and attention to detail, with a focus on safety and quality standards.Relevant diploma or bachelor’s degree in business, operations, or a related field is preferred.