Operations Executive

About DressfolkDressfolk is building the favourite Indian wear brand for the modern woman. We bring India’s finest handloom weaves to the world in a contemporary avatar. With 25,000+ customers across 20+ countries, we’re on a mission to modernise timeless Indian craftsmanship, while empowering over 900 weavers across 5 states and improving their earnings by 150%.We’re backed by All In Capital, Eternal Capital and leading D2C founders like Ghazal Alagh (Mamaearth), Sidhant Keshwani (Libas), Vidur Kataria (Master Chow) and Dhruv Kohli (Boba Bhai). Dressfolk is proudly worn by icons like Janhvi Kapoor, Vidya Balan, Mira Kapoor, Medha Shankar and Guneet Monga.In 2026 we launched Freefall, a new brand built with actor Huma Qureshi. It’s handwoven and modern, for the woman who is rooted in tradition but not bound by it.Operations ExecutiveEvery Dressfolk piece starts on a loom in a village and ends in a customer’s hands. You’ll own the journey in between. You’ll make sure our weavers’ work reaches us on time, in full and in perfect condition. You’ll work closely with artisans, category managers, the warehouse and accounts.What you’ll doPurchase orders and vendorsRaise final purchase orders and send them to vendors by email, or in person with samples for new vendors and artisansBe the main point of contact for vendors on dispatch schedules and transit queriesProduction trackingTrack production timelines, with check ins twice a week with Category Managers and weekly with Account ManagersTrack progress SKU by SKU to catch delays earlyInbound logistics and receivingCoordinate logistics partners and vendors on dispatches, and track shipments until they’re deliveredReceive shipments, check piece counts against packing slips on the day of delivery, and resolve any gaps directly with artisans and vendorsCreate GRNs within 2 days of deliveryQuality control and inwardingHand goods to the QC team with the QC sheet as soon as the GRN is doneHand QC approved products and GRNs to the Warehouse Manager on the same day QC is completedRejections and returnsPrepare QC rejection reports and raise debit and credit notes for goods that don’t meet standardsArrange return shipments through reliable couriers, share tracking numbers with vendors and confirm deliveryFile and follow up on claims for damaged or wrong returns with logistics partners or marketplacesAccounts and reconciliationSend vendor invoices, credit notes and debit notes to Accounts on time, so ledgers stay accurate and vendors get paid on timeSkills and experience we’re looking for2 to 4 years in procurement, inward logistics, supply chain or warehouse operations, ideally in fashion, apparel or D2CHands on experience with Unicommerce (POs, GRNs, inventory)Comfortable with Excel or Google Sheets for tracking and reconciliationHighly organised and process driven, someone who follows up until the job is closedClear communicator in Hindi and English. Comfortable working with artisans, vendors and courier partnersAn eye for detail when checking counts, invoices and qualityA love for Indian textiles and handloom is a big plusWhy you’ll love working hereBe the link between India’s master weavers and customers in 20+ countriesWork with Dressfolk and Freefall by Huma Qureshi, two fast growing brandsReal ownership of a process at the heart of the businessLearn procurement, supply chain and craft sourcing at scale, alongside the foundersLong term growth and ESOPs for high performersFull time role | Gurgaon (WeWork, VI John Tower) | www.dressfolk.com | Instagram: @dressfolk Reach out to peoplehub@dressfolk.com