Operations Executive

We are seeking a dependable, quick-learning Operations Executive to manage day-to-day, process-driven activities for a US-based healthcare technology client. This is a non-technical role with structured process training and the opportunity to grow into a team leadership position as operations expand.Key ResponsibilitiesExecute daily activities accurately using web-based business applications, checklists and SOPs.Review and update records, monitor pending tasks, and escalate discrepancies or exceptions.Coordinate professionally with US stakeholders through email, chat and online meetings.Learn and document new workflows; suggest practical improvements to accuracy and efficiency.Over time, help train new hires, track work quality and take ownership of additional processes.Required Qualifications & SkillsGraduate in any discipline; 1–4 years of experience preferredStrong spoken and written English communication; comfortable working with US-based teams.Proficient with email, MS Excel and web applications; organized and attentive to detail.Positive attitude, high ownership, adaptability and a willingness to learn new processes.Able and willing to work 11:00 AM–8:00 PM US Eastern Time, including seasonal ET clock changes.Preferred, Not MandatoryExperience in back-office / business operations, US client support, healthcare operations, CRM workflows or SOP preparation. Prior dental or orthodontic knowledge is not required.Growth OpportunityThe role can develop into Senior Operations Executive, Team Lead or Operations Manager responsibilities based on performance and the expansion of BKL-managed operations.If you are interested and your profile matches to the requirement, kindly share your updated Resume.