Operations Intern

Role OverviewWe are looking for a detail-minded and proactive intern to join our Hong Kong Protection Solutions Operations team. This role supports client servicing, application processing, compliance review, event preparation, and day-to-day business coordination, offering hands-on exposure to cross-border client operations in a fast-paced environment.Key ResponsibilitiesSupport client servicing activities and follow up on new application processes with accuracy and timeliness.Assist in the KYC review project, including document checking, data organization, and status tracking.Support the Director in preparing marketing events, presentation materials, and pre-event coordination.Assist team members with administrative work and the preparation of business proposals and supporting documents.Take on ad hoc duties and project-based assignments as required by the team.RequirementsMust-haveCustomer-focused, positive, detail-oriented, and able to work independently under pressure.Proficient in spoken and written English and Chinese, including Putonghua.Solid Chinese and English typing skills for daily documentation and communication tasks.Nice-to-havePrevious internship exposure in client service, operations support, compliance, or related areas is a plus.Relevant professional qualifications or exam passes, such as IIQE Papers 1, 3, and 5, will be an advantage.What We OfferHands-on learning in Hong Kong-based client operations and business support.Close exposure to senior team members, cross-functional coordination, and practical execution work.A meaningful internship experience covering client processes, event preparation, and proposal support.