Operations Intern, Sofia, Bulgaria

Company Description Puzl CowOrKing is a leading IT-focused coworking space in Central and Eastern Europe, designed by and for technology professionals. The company transforms former industrial buildings in Sofia into modern shared offices where freelancers, startups, and scaleups can grow their businesses. Spaces are carefully designed with abundant natural light, high-speed internet, ergonomic furniture, large desks, advanced climate control, and 24/7 access to support productivity and comfort. Puzl CowOrKing also nurtures one of the largest tech communities in the region through events, meetups, and informal gatherings that encourage collaboration and knowledge sharing. Part of Puzl Operational REdeveloper, the company is expanding across the region to further support the development of the IT sector and empower tech entrepreneurs and innovators.Role Description The Operations Intern role is a full-time, on-site position based at Puzl CowOrKing in Sofia. The intern supports day-to-day workspace operations, including welcoming members and visitors, handling inquiries, and ensuring common areas and offices are well-organized and functional. Responsibilities include assisting with office administration, monitoring supplies and equipment, coordinating meeting room usage, and helping resolve basic operational and facility issues. The role also involves supporting event logistics for community meetups and gatherings, collecting feedback from members, and contributing to small operational improvement projects. The Operations Intern works closely with the operations and community teams to maintain a smooth, efficient, and welcoming environment for all members.Qualifications Strong Analytical Skills to track operational data, identify issues, and support process improvements.Effective Communication skills to interact with members, partners, and internal teams in a clear and professional manner.Sales-related skills to assist with tours, presenting membership options, and supporting new member onboarding.Interest or basic knowledge in Operations Management to help maintain day-to-day workspace functionality and service quality.Foundational Project Management skills to coordinate small initiatives, events, and operational tasks within set timelines.Organizational skills, attention to detail, and a proactive approach to problem-solving.Ability to work on-site full time in Sofia, with flexibility to support occasional events outside standard hours.Fluency in English and Bulgarian; additional languages are an advantage.Student or recent graduate in Business, Management, Hospitality, or a related field is preferred.Interest in the tech and startup ecosystem and willingness to grow within a dynamic coworking environment.