Operations Manager & Executive Assistant to the Principal

Operations Manager & Executive Assistant to the PrincipalEpochal Corporation | Dubai, UAE | Full-time, on-siteTHE ROLEWe are a UHNW family office with a commercial property portfolio in Dubai, including a multi-site self-storage operation. This role reports directly to the Principal and takes ownership of the day-to-day running of that portfolio, alongside the administrative backbone of the family office and the Principal's private interests.It is a broad, hands-on mandate. You will be the person who makes the operation run, and the person the Principal relies on to flag what he hasn't seen yet.WHAT YOU WILL OWNProperty & site operations• Lead the operations and accounting team across the self-storage sites• Minimum six hours daily on-site supervision; balance of time flexible to the Principal's requirements• Source and aggregate quotes for cleaning, security, maintenance and external contractors; manage those relationships and hold them to standardReporting & finance• Monthly operational performance reporting and financial projections• Work with the accounting team on reconciliations, payables and cost controlFamily office administration• Banking and AML-related correspondence, KYC packs and compliance documentation• General administration requiring absolute discretionPrivate office & lifestyle• Manage the Principal's diary, travel and bookings end to end• Build and coordinate international luxury travel itineraries, including flights, private aviation, hotels, ground transport and reservations• Act as concierge across restaurants, events, memberships and personal appointments• Support the Principal's personal interests and collections, including research, scheduling, logistics and liaison with specialist advisers and vendorsBrand, marketing & external• Manage social media for the storage business: regular posting, community engagement, response handling• Own the paid ad budget and coordinate ad collateral• Manage website updates via external developers; act as day-to-day contact for PR agenciesQUALIFICATIONS & EXPERIENCERequired• Minimum 5 years' experience in operations, facilities, property or business management, including at least 2 years with direct team supervision• Demonstrated ownership of budgets, cost control and management reporting• Proven experience managing external contractors and vendors, including tendering and quote comparison• Experience coordinating complex international travel and diary management for a senior principal or executive• Advanced Excel and strong working knowledge of accounting software (Xero, QuickBooks, Zoho, Tally or similar)• Excellent written and spoken English• Valid UAE residency and driving licence, or eligibility to obtain bothPreferred• Russian language ability• Bachelor's degree in business, commerce, finance, accounting or a related discipline• Prior experience in the UAE or wider GCC market• Exposure to UHNW family office, private investment, banking or regulated financial environments• Working familiarity with AML/KYC documentation and bank onboarding processes• Background in luxury hospitality, private aviation, concierge or UHNW private service• Hands-on experience running business social media accounts and paid ad campaigns (Meta, Google, TikTok)• Experience briefing external web developers, designers or PR agencies• Self-storage, logistics, warehousing, hospitality or multi-site retail backgroundWHO WE ARE LOOKING FOR• A self-starter with genuine drive. This role rewards people who move first and ask later• Comfortable owning outcomes across unfamiliar territory. You will be asked to learn fields you have not worked in before, and quickly• Strong commercial numeracy. You can build and defend a projection, not just populate a template• Impeccable taste and judgement in a private capacity• Discretion is non-negotiableWHAT THIS IS NOTThis is not a narrow, single-lane role. If you want a defined remit and a predictable week, this will not suit. If you want scope, proximity to decision-making and room to grow well past the job description, apply.Compensation: 20-30k AED per monthWebsite: https://epochal.mc/