Operations Manager

Job Summary:The Operations Manager is responsible for planning, directing, and overseeing the day-to-day operational activities of the organization to ensure efficiency, quality, and cost-effectiveness. The role holder leads operational teams, optimizes processes and resources, ensures compliance with internal policies and applicable regulations, and drives continuous improvement initiatives that support the achievement of the organization's strategic objectives.Key Responsibilities: • Plan, organize, and supervise daily operations to ensure smooth, efficient, and timely delivery of products/services in line with company standards.• Develop, implement, and monitor operational policies, procedures, and workflows to improve productivity and operational efficiency.• Prepare and manage the operations budget; monitor expenditures, control costs, and identify opportunities for cost optimization.• Set operational KPIs and performance targets; track, analyze, and report performance to senior management with recommendations for improvement.• Lead and develop the operations team, including recruitment, training, performance evaluation, and succession planning.• Manage resource allocation (manpower, equipment, and materials) to meet operational demands and business priorities.• Ensure full compliance with health, safety, quality, and environmental standards, as well as relevant laws and regulations.Qualifications & Experience:• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, or a closely related field.• Minimum of five (5) years of progressive experience in operations within the same or a closely related field, including supervisory or managerial responsibility.• Proven track record of managing teams, budgets, and operational performance.• Professional certifications such as PMP, Lean Six Sigma, or CSCP are an advantage.Skills:• Fluency in English (written and spoken).• Proficiency in MS Office and familiarity with ERP or operations management systems.• Ability to work under pressure and manage multiple priorities in a fast-paced environment.• Excellent planning, organizational, and time-management abilities.