Operations Manager

Operations Manager (Head of Operations / General Manager)Hull – Circa £50,000 to £70,000Up to £70,000, dependent on experience, plus benefitsHull – candidates should be within a comfortable commuting distancePermanentCompetitive benefits packageGenuine autonomy and scope to shape the operational side of the business, working closely with the ownerCandidates with experience within the M&E sector, especially commercial plumbing, heating or electrical, at regional, area or large branch / depot / store manager level will be of particular interest.Company Overview:A well-established and growing commercial and industrial trade services business based in Hull is seeking an experienced Operations Manager to help shape the next phase of its growth. Founded and led by its owner – a hands-on operator with a strong reputation for customer service and business development – the company is scaling quickly and now needs a dedicated senior operator to build out stronger systems and structure, allowing the owner to focus on client relationships and growth. This is a genuine General Manager / Head of Operations position, offering a senior right-hand role with real autonomy.Role and Responsibilities:Overseeing day-to-day operations, scheduling and resource planning across commercial and industrial contractsDeveloping and embedding scalable back-office systems – accounts, invoicing, purchase orders, compliance and reportingProfessionalising processes as the business grows, bringing consistency and structureManaging and developing office and operational support staffWorking closely with the owner as a genuine right-hand / second-in-command, turning commercial wins into smooth operational deliveryDriving accountability, KPIs and commercial discipline across the businessSkills and Experience:Operations, general management or regional management experience gained within M&E, plumbing, heating, gas, or electrical contracting is strongly preferredCandidates from wider trades, construction or related commercial/industrial environments will also be consideredA track record of building or scaling operational and administrative processes – accounts oversight, compliance, reporting, systemsStrong people management and leadership experienceComfortable operating as a senior number two to an entrepreneurial ownerIdeal backgrounds include a Regional Operations Manager from M&E, plumbing & heating, or electrical contracting, or a large branch/depot manager from a similar trade business looking to step up into a broader general management roleDON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOWGet Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workersPlease note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.