Operations Manager

Operations Manager | MASii | New YorkSmall acts. Infinite impact.MASii is a movement built on one of the oldest ideas in human history: giving is receiving. Every faith and culture on earth independently discovered it — Zakat, Tithing, Dana, Daan — and the science agrees. Giving activates reward. It builds identity. It strengthens communities. We took that truth and fused it with something new: real winning. Every act of generosity on MASii earns a real shot at real prizes — turning a timeless principle into a daily game people actually want to play. We're a small, mission-first team building the infrastructure behind that idea, and we need someone who can hold it all together as we grow.We're hiring an Operations Manager — not a department head, not someone inheriting a fully built system, but someone who builds the systems. This is the person every team in the company can count on to keep prize fulfillment and winner management running smoothly, our merchandise store operating cleanly, and the operational details — credentials, vendor accounts, day-to-day logistics — organized across the entire business.Why this role matters:Most operations hires join a company and maintain what exists. You'll build what doesn't exist yet — real, lasting ownership of the systems you createYou'll sit close to every department without reporting into any one of them — unmatched visibility into how the whole company runsStartup pace, startup trust — no red tape standing between you and getting things doneYou'll be the one making sure every winner actually gets their prize and every promise the product makes gets delivered onA chance to build the operational backbone of a company turning generosity into a daily game people can't stop playingWhat you'll own:Prize and winner management — fulfillment, verification, and communication, start to finishDay-to-day operation of our merchandise store, from inventory to order fulfillmentCross-department organization — credential and password management, vendor accounts, shared operational systemsBuilding the processes and playbooks that don't exist yet, then keeping them running reliablyBeing the person every department calls when something operational needs to get done, no matter whose desk it technically belongs onWho thrives here:You'll get on a laptop over the weekend if something needs to ship — no drama, just doneYou notice the missing process before anyone asks you to fix it, and you build it without being toldYou're organized by nature — a dozen operational threads running at once doesn't faze youYou're comfortable being the one who keeps things running without needing to own the departmentYou want the systems you build to be in service of something bigger than efficiency for its own sakeIdeal background:2–5 years in a startup environment — comfortable with ambiguity and building from zeroA track record of owning operational or logistical processes end to end, not just supporting themExperience with fulfillment, e-commerce operations, or rewards/prize logistics is a strong plusSomeone who can be trusted with sensitive access — credentials, financial tools, vendor relationshipsLocation: New York, United StatesCompensation: Competitive, under $200K, commensurate with experienceIf you want your operational instincts to be in service of a mission you actually believe in, we want to hear from you.If you're interested, please fill-out the form:https://forms.gle/QkFTwDKyQN391mGK7