Operations Manager

Company Description Oliver’s Nannies is a nationwide in-home nanny and sitter service franchise system recognized for delivering reliable, high-quality childcare to families. The organization is committed to strong employment standards, supporting both caregivers and clients with professional, consistent service. With proven results and a growing reputation, Oliver’s Nannies is expanding its reach through franchising opportunities. The company offers a supportive environment for professionals who want to contribute to a thriving, community-focused childcare brand while helping build scalable, service-driven operations.Role Description The Operations Manager role is a full-time, in office position responsible for performing operational activities for the Oliver's Nannies team. This role includes managing franchise onboarding, supporting franchisees with operational guidance, and compiling reports on key performance metrics. In addition, this role will perform tasks related to payroll and billing, office organization and additional operational activities as needed.QualificationsOperations and process management skills, including experience organizing workflows, implementing procedures, and supporting multi-location or franchise operations.Strong people management abilities, with experience supporting, and building relationships with distributed teams.Planning and organizational skills, including time management, prioritization, and handling multiple projects or in a busy environment.Comfort with digital tools and platforms (e.g., CRM systems, scheduling software, video conferencing, and standard office applications).Bachelor’s degree in Business, Management, or a related field, or equivalent relevant experience.Demonstrated ability to work independently, maintain confidentiality, and uphold high professional and ethical standards.Compensation$65,000 to $70,000 plus benefits