Operations Manager

🌟 We're Hiring: Community & Operations Coordinator📍 Barcelona, Spain | 🕒 Full-Time | 🏢 On-site 🏡 About Mayna Mayna is a residential brand under Novo Invest, dedicated to the management of high-end apartments in Barcelona with a focus on delivering premium living experiences. Our approach combines modern operations, personalised service, and meticulous attention to detail. We are committed to operational excellence and building meaningful relationships with our residents.www.livemayna.com ⚙️ Key ResponsibilitiesOversee the daily operations of our residential properties with care and professionalismAct as the primary point of contact for tenants from leasing through to move-outBuild lasting relationships with residents to deliver outstanding service and foster trustCoordinate with internal teams and external service providers (maintenance, cleaning, etc.)Monitor, escalate, and resolve operational issues in a timely, organised mannerMaintain accurate records, operational documentation, and internal systemsContribute ideas and initiatives to improve processes and enhance the tenant experience 👤 Ideal Candidate ProfileBachelor’s degree is required; a background in Tourism, Hospitality, or a related field will be considered a plus.Full professional fluency in English and Spanish (written and spoken)Strong interpersonal skills and a natural “people person” — relationship-building is keyHighly organised, detail-oriented, and able to manage multiple prioritiesProactive problem-solver with a strong sense of responsibilityMinimum 3 years of professional experiencePrevious experience in hospitality, property management, or customer-facing roles is an advantageComfortable using office tools such as Microsoft Office and Google Suite 🌱 What We OfferFull-time position with long-term growth potentialDynamic, international, and collaborative work environmentModern, centrally located office in BarcelonaOpportunity to directly shape the living experience of our residents 📩 How to ApplyIf this sounds like the perfect fit for you, we’d love to hear from you!Please send your CV and a brief cover letter explaining why you’re the right match for this role — and what excites you about working with people in this capacity. We look forward to meeting you.