Operations Manager

ATM Group is looking for an experienced and commercially minded Operations Manager to join our growing team.This is an exciting opportunity for an operational leader who thrives in a fast-paced environment and is passionate about delivering high-performing teams, improving processes and driving operational excellence.As Operations Manager, you will oversee day-to-day operational activities, ensuring that our people, processes and resources are aligned to deliver against business objectives. You will play a key role in driving efficiency, quality, productivity and continuous improvement across the operation.What You'll Be DoingAs an Operations Manager, you'll take ownership of operational performance while leading and developing teams to consistently deliver against business and client expectations.Your responsibilities will include:Planning, coordinating and overseeing day-to-day operational activities.Monitoring workflow, resource utilisation and operational performance.Ensuring operational processes are efficient, cost-effective and aligned with company policies.Monitoring key performance indicators (KPIs) and operational metrics.Identifying opportunities to improve processes, productivity and efficiency.Driving quality assurance and continuous improvement initiatives.Leading, mentoring and developing operational teams.Setting objectives and supporting effective performance management.Creating a culture of accountability, engagement and high performance.Managing departmental budgets and monitoring operational costs.Optimising the allocation of people, financial and operational resources.Working closely with internal departments and cross-functional stakeholders.Managing client and stakeholder relationships.Identifying and escalating operational risks or high-impact issues when required.Ensuring operational compliance with relevant legal, regulatory and internal standards.Supporting operational audits, risk management and accurate documentation.These responsibilities reflect the core operational, leadership, budget, stakeholder and compliance accountabilities in the approved job profile.What We're Looking ForWe're looking for a confident operational leader who can balance people leadership, performance, commercial awareness and operational delivery.Essential RequirementsMatric / Grade 12.3–5 years' experience in operations, production or project management roles.Proven experience leading and managing teams.Strong understanding of operational processes and performance management.Experience working with KPIs, operational reporting and performance metrics.Strong leadership and decision-making ability.Excellent problem-solving and analytical skills.Strong planning, organisational and multitasking abilities.Excellent communication and stakeholder management skills.Ability to work effectively across different departments and functions.Experience managing competing operational priorities in a fast-paced environment.The job profile specifies 3–5 years' relevant experience, including experience in multi-location or large-scale operations.AdvantageousBachelor's degree in Business Administration, Management, Operations or a related field.Six Sigma, Lean Management, PMP or an equivalent certification.Experience working within multi-location or large-scale operations.Experience with ERP systems and operational analytics tools.Budgeting and financial management experience.Experience with payroll and workforce-related operational reporting.What Makes You SuccessfulYou'll be someone who:Leads with confidence and accountability.Uses data to make informed operational decisions.Can identify problems quickly and implement practical solutions.Builds strong relationships with clients, teams and internal stakeholders.Remains organised and composed when managing multiple priorities.Challenges inefficient processes and looks for better ways of working.Can lead teams through change.Balances operational performance with employee engagement.Takes ownership of results rather than waiting for problems to be escalated.Understands the commercial impact of operational decisions.These attributes align with the leadership, analytical, organisational, stakeholder-management and change capabilities specified for the role.Working EnvironmentThis is primarily an office-based role with standard working hours.The position may require extended hours or on-call support during critical operational periods, as well as occasional visits to other operational sites where required.Why Join ATM Group?At ATM Group, we believe our people are central to our success. We offer an inclusive and collaborative environment where operational leaders have the opportunity to influence performance, develop people and contribute directly to business growth.We provide:A dynamic and fast-paced operational environment.The opportunity to lead and develop high-performing teams.Exposure to international clients and business operations.Career development and progression opportunities.A collaborative culture focused on performance and continuous improvement.Ready to Apply?If you're an experienced Operations Manager who is passionate about people, performance and operational excellence, we'd love to hear from you.Submit your CV today and take the next step in your career with ATM Group.ATM Group is an equal opportunity employer and is committed to creating an inclusive workplace where diversity is valued and respected. This is consistent with the Employment Equity and Disability Inclusion provisions in the job profile.Only shortlisted applicants will be contacted. If you do not receive feedback within four weeks of your application, please consider your application unsuccessful on this occasion.