Operations Manager

SUSHI COUNTER IS HIRING — OPERATIONS MANAGERTHE ROLEWe’re looking for an experienced, hands-on Operations Manager to help lead our growing team and make sure every service runs at the highest level.As Operations Manager, you’ll be working under our Director of Operations in leading our team, driving operational excellence, and creating an exceptional guest experience every day.You’ll be responsible for:Overseeing daily store operations and serviceLeading, training, and developing our teamMaintaining consistently high standards for food, quality, and hospitalityManaging labor, scheduling, inventory, and operational costsDriving sales and improving store performanceBuilding a strong team culture and positive working environmentEnsuring health, safety, cleanliness, and compliance standardsIdentifying opportunities to improve systems, efficiency, and guest experienceWorking closely with ownership and leadership as we continue to growThis is a full-time, on-site role based in New York. Salary: $75,000+WHO YOU AREYou’re a natural leader who thrives in a fast-paced environment.You have:3+ years of restaurant management or operations experienceStrong leadership and people-management skillsExcellent communication and organizational abilitiesA hands-on, solutions-focused approachA team-first attitude and willingness to jump in where needed to ensure smooth operationsA passion for hospitality, food, and creating great guest experiencesStrong understanding of labor, inventory, and cost managementThe energy and mindset to help build something specialWHO WE ARESushi Counter is a fast-casual concept specializing in fresh, affordable Aussie-style hand rolls made with high-quality ingredients. The brand focuses on quick service, a welcoming atmosphere, and a consistent, upbeat guest experience. Sushi Counter operates in vibrant New York City neighborhoods, with 7 stores (soon to be 8!) across Manhattan and Brooklyn. Team members join a quickly growing company that values reliability, teamwork, and strong operational standards. The environment is energetic, customer-focused, and suited to individuals who enjoy hands-on work in a busy setting.HOW TO APPLYIf you’re excited by hospitality, love leading people, and want to be part of a growing brand, we’d love to meet you.Interested? Send your resume and a 60 second video introducing yourself to jobs@sushicounternyc.com - we look forward to hearing from you!