Operations Manager

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.Job DescriptionWe're looking for an experienced and resilient Operations Manager to help drive the next chapter of our transformation journey at Radisson Blu Nice.Reporting directly to the General Manager, you will be a visible leader at the heart of the hotel, working closely with department heads to enhance operational performance, elevate guest experience and strengthen leadership across key operational departments by:Leading the day-to-day hotel operation with a strong presence across all departmentsDriving operational excellence and ensuring consistent delivery of brand standards and SOPsSupporting and developing leaders across Front Office, Food & Beverage and other operational departmentsCreating a culture of accountability, collaboration and continuous improvementManaging labour planning, scheduling and operational resources to support business demandsSupporting seasonal recruitment, onboarding and training initiatives during peak periodsTaking ownership of operational challenges and proactively identifying solutionsWorking closely with the General Manager to deliver exceptional guest satisfaction and operational resultsDriving Food & Beverage performance, service standards and operational efficiency across multiple outletsActing as the key operational decision-maker and ensuring smooth hotel operations seven days a weekQualificationsA visible, hands-on leader who thrives in a fast-paced hotel environmentStrong operational experience within Food & BeverageProven ability to lead, develop and influence managers and teamsEmotionally intelligent, resilient and confident driving changeProactive and solutions-focused with a strong sense of accountabilityComfortable operating in a seasonal business with evolving prioritiesPassionate about service excellence and delivering exceptional guest experiencesFluent in English; French is advantageousAdditional InformationWhy Join Radisson Hotel Group?Live the Magic of Hospitality: Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.Build a Great Career: No matter your background or experience, we invest in your growth, learning, and career development, helping you reach your full potential.Experience the Team Spirit: Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.Lead with Your Ambition: Your ideas, passion and drive matter! We empower you to make a difference, in hospitality, your community and beyond.Enjoy Global & Local Perks: Wherever you’re based, you’ll enjoy a great range of global and local benefits; from exclusive hotel rates at Radisson Hotels worldwide to discounts and rewards tailored to your country.Enjoy benefits including:Up to 53% off stays at over 1,500 Radisson Hotels worldwide for you and your loved onesGuaranteed minimum 30% off for your Friends & FamilyExclusive discounts on breakfast, Food & Beverage, spa experiences and morePlus, access to local perks and rewards designed to make your experience even more rewarding!Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.Apply now and let’s make every moment matter.We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.