Operations Manager

Operations ManagerBeress & Zalkind PLLCBeress & Zalkind PLLC is seeking an experienced, highly organized, and proactive Operations Manager to oversee the day to day operations of our growing law firm.This is a hands on management role for someone who is comfortable taking ownership, creating structure, supervising staff, improving systems, and making sure the office operates efficiently and professionally. The ideal candidate is resourceful, detail oriented, accountable, and able to manage multiple priorities in a fast paced professional environment.ResponsibilitiesThe Operations Manager will be responsible for overseeing and coordinating the administrative and operational functions of the firm, including:Managing day to day office operations and ensuring that workflows are efficient and deadlines are followedSupervising administrative and support staff, including assignment of responsibilities, performance management, training, and accountabilityDeveloping and implementing office procedures, systems, and internal controlsMonitoring staff productivity, attendance, scheduling, and workloadCoordinating hiring, onboarding, training, and employee transitionsWorking closely with the firm’s partners to implement operational priorities and improve efficiencyManaging vendors, technology providers, office services, supplies, and facilities related mattersOverseeing billing and collections processes and helping ensure timely follow up on outstanding balancesAssisting with payroll, expense management, and other administrative financial functionsMaintaining organized internal records and ensuring that firm procedures are consistently followedIdentifying operational problems before they become larger issues and proposing practical solutionsHelping create a professional, accountable, and collaborative office environmentManaging special projects and assisting the partners with firm growth and strategic initiativesQualificationsWe are looking for someone who has:Prior experience in operations management, office management, practice management, or a similar leadership roleExperience managing employees and holding teams accountableStrong organizational and project management skillsExcellent judgment and problem solving abilityStrong written and verbal communication skillsAbility to establish priorities and manage multiple matters simultaneouslyHigh attention to detail and strong follow throughComfort working directly with firm owners and senior professionalsAbility to handle confidential and sensitive information with discretionStrong technology skills and the ability to learn and improve office systemsExperience working in a law firm, accounting firm, financial services firm, medical practice, or other professional services environment is strongly preferred.What We Are Looking ForThis position is best suited for someone who does not simply wait for instructions. We are looking for a manager who takes ownership, sees what needs to be done, creates systems, follows through, and makes sure the entire team is operating effectively.The successful candidate should be confident supervising employees, comfortable addressing performance issues, and capable of balancing a high level view of the firm with attention to everyday operational details.About Beress & ZalkindBeress & Zalkind PLLC is a growing law firm serving individuals, families, and businesses in the areas of Trusts & Estates, Elder Law, Tax, Corporate and Business Law, and Real Estate.We are looking for an Operations Manager who can grow with the firm and become an important part of its leadership and infrastructure.Position: Full time

Location: New York CityCompensation: commensurate with experience starting at $70,000