Operations Manager – Ekati Mare Lifestyle Resort | 2027

Ekati Mare Lifestyle Resort · Kérkira, Ionian Islands, Greece

At Ekati Mare, we believe that a memorable guest experience begins with careful preparation, clear communication and an operational leader who brings every department together.Ekati Mare Lifestyle Resort is an independent 4-star resort in southern Corfu, comprising 107 rooms, and following several years of renovation and repositioning, Ekati Mare continues to grow. For 2027, we are seeking an experienced Hotel Operations Manager to lead the resort’s pre-opening preparation and daily operation.POSITION SUMMARYThe Hotel Operations Manager will be the central point of coordination across the resort.This is a hands-on position with genuine responsibility. We are looking for someone who maintains a visible presence throughout the property, understands what every department requires and acts decisively when an issue arises.The successful candidate will coordinate department heads, manage daily priorities, oversee departmental requirements and supplier orders, and ensure that every important matter is followed through to completion.MAIN RESPONSIBILITIESPRE-OPENING

Develop and manage the complete pre-opening plan
Establish clear timelines, responsibilities and readiness checklists for every department
Coordinate the preparation of rooms, public areas, F&B outlets, pools and back-of-house facilities
Identify staffing, equipment, operating-supply and maintenance requirements
Coordinate departmental orders and monitor deliveries
Follow up on outstanding works, inspections and operational deficiencies
Organise employee onboarding, training and opening preparations
Ensure every department is properly staffed, equipped and ready before openingDAILY OPERATIONS & LEADERSHIP
Take responsibility for the smooth daily operation of the resort
Lead and coordinate Front Office, Housekeeping, Food & Beverage, Maintenance and Guest Relations
Conduct focused daily meetings with department heads
Set priorities, assign responsibilities and follow up until actions are completed
Monitor arrivals, departures, room readiness, housekeeping progress and maintenance issues
Maintain a visible and approachable presence throughout the property
Anticipate operational needs and resolve problems before they affect the guest experience
Ensure effective communication between departments and shifts
Support department heads while holding them accountable for their standards and results
Provide ownership with concise updates and practical solutionsGUEST EXPERIENCE & QUALITY
Maintain consistent standards of service, cleanliness and presentation
Conduct regular inspections across guest-facing and back-of-house areas
Monitor guest feedback and identify recurring concerns
Personally oversee serious complaints and effective service recovery
Work with department heads to continuously improve the guest journey
Support initiatives that strengthen F&B performance
Monitor guest satisfaction and the resort’s online reputation
Ensure compliance with health, safety, hygiene and fire requirementsCANDIDATE PROFILEWe are interested in speaking with experienced Hotel Managers, Resort Managers, Operations Managers and Assistant General Managers who understand the realities of running a busy leisure resort.The ideal candidate will demonstrate:
Senior operational experience in a 4-star or 5-star resort, preferably exceeding 100 rooms
Responsibility across Rooms, Housekeeping, F&B and Maintenance
Experience in pre-opening or seasonal-opening preparation
Practical knowledge of purchasing, suppliers, inventory and cost control
The ability to lead department heads and multicultural teams
Strong organisation, judgement and problem-solving ability
Commercial awareness and understanding of operational and F&B performance
A visible, approachable and accountable leadership style
Fluency in Greek and English
Willingness to relocate to CorfuA relevant degree will be considered an advantage, but proven operational ability, leadership and results will carry greater weight.WHAT WE OFFER
A senior position with genuine authority over the daily operation
Competitive fixed remuneration and performance-related bonus
The opportunity to shape systems, develop people and make a visible impact
Participation in the continued growth of Ekati Mare
The opportunity for a stable, long-term professional relationshipWe are looking for a leader who combines operational discipline with genuine hospitality—someone who supports people, sets clear expectations and remains accountable until the work is completed.If this reflects the way you lead, we would be pleased to hear from you.All applications will be acknowledged and treated in strict confidence.