Operations Manager (Events & BTL Activations)

Role OverviewWe are looking for an experienced and hands-on Operations Manager – Events & BTL Activations who can take ownership of the operational execution of events, activations and brand experiences from planning through on-ground delivery.The ideal candidate should have strong production, vendor management, manpower coordination and on-ground execution skills, with the ability to manage multiple projects, tight timelines and last-minute challenges.Key ResponsibilitiesLead end-to-end operational planning and execution of events, BTL activations, brand activations, mall activations, corporate events, launches and experiential campaigns.Translate creative concepts and client requirements into practical execution plans.Develop and manage production timelines, checklists, BOQs and execution schedules.Identify, brief and coordinate with fabricators, production houses, AV vendors, manpower agencies, logistics partners and other suppliers.Source and negotiate with vendors while ensuring quality, timelines and cost efficiency.Conduct site visits and assess venue feasibility, permissions, power, branding, fabrication, logistics, safety and other operational requirements.Supervise fabrication, installation, dismantling and movement of event assets.Manage on-ground teams and ensure smooth coordination between production, vendors, client servicing and creative teams.Ensure all deliverables are executed as per approved designs, specifications and timelines.Troubleshoot operational issues and take quick decisions during live events and activations.Monitor project budgets, vendor costs and operational expenses.Ensure compliance with venue guidelines, safety protocols and required permissions.Maintain strong vendor relationships and build a reliable vendor network.Prepare post-event reports, vendor evaluations and execution learnings.Be available to travel and work on-ground, including weekends and extended hours, depending on project requirements.What We’re Looking ForMinimum 4–8 years of experience in event operations, production, BTL, experiential marketing or event agencies.Strong hands-on experience in event production and on-ground execution.Excellent vendor management and negotiation skills.Strong understanding of fabrication, branding, AV, logistics, manpower and event infrastructure.Ability to read and understand layouts, BOQs and production drawings.Strong project management and problem-solving abilities.Ability to manage multiple projects simultaneously under tight deadlines.Excellent coordination and communication skills.Strong attention to detail with a practical, execution-oriented mindset.Willingness to travel and work flexible hours as required by events.Preferred ProfileSomeone who can own the execution, not just coordinate it — a hands-on operator who understands what it takes to take an idea from a presentation deck to a successful on-ground experience.Location: GurgaonExperience: 4–8 YearsEmployment Type: Full-timeIndustry: Events / BTL / Experiential MarketingKey SkillsEvent Operations · Production · BTL Activations · Vendor Management · Fabrication · Logistics · Manpower Management · Event Execution · Budget Management · Project Management