Operations Manager - (Flexo Narrow-Web Printing)

Job Title - Operations Manager - (Flexo Narrow-Web Printing)Location: Jeddah, Saudi ArabiaJob SummaryOperations Manager with strong techno-commercial expertise in flexo narrow-web printing to lead operations in Saudi Arabia. The ideal candidate will have 10-12 years of relevant experience, including exposure to strategic decision-making, production leadership, and customer-facing commercial support.This role requires a hands-on professional who can effectively manage plant operations, production performance, process improvement, customer technical support, and techno-commercial discussions.Required QualificationsBachelor's degree in Printing Technology, Engineering, Operations Management, or a related field.10-12 years of experience in the printing/packaging industry, with strong expertise in flexo narrow-web printing.Proven experience in an operations, production, or plant management role.Strong understanding of printing processes, substrates, inks, adhesives, quality parameters, and production troubleshooting.Demonstrated exposure to decision-making responsibilities at operational or business level.Ability to manage both production operations and customer techno-commercial interactions.Strong commercial awareness with the ability to support customer discussions, pricing-related coordination, and solution-based engagement.Key ResponsibilitiesLead and oversee daily operations and production activities related to flexo narrow-web printing.Ensure achievement of production targets, quality standards, delivery timelines, and cost efficiency.Drive continuous improvement in manufacturing processes, machine utilisation, waste reduction, and productivity.Monitor and optimise plant performance, manpower planning, maintenance coordination, and workflow efficiency.Support management in strategic and operational decision-making based on production, commercial, and customer requirements.Provide techno-commercial support to customers by understanding their printing needs, recommending suitable solutions, and addressing technical concerns.Work closely with sales and customer-facing teams to assist in commercial negotiations, product discussions, and solution selling.Handle customer interactions related to product performance, print quality, troubleshooting, and process optimization.Coordinate with internal teams including production, quality, sales, supply chain, and maintenance to ensure smooth business operations.Maintain compliance with safety, quality, and regulatory standards applicable in Saudi Arabia.Prepare and present operational reports, performance reviews, and improvement plans to senior management.Build and mentor operational teams to create a high-performance and customer-focused culture.Preferred ProfileTechno-commercial professional with a balanced understanding of operations, customer requirements, and business objectives.Strong hands-on knowledge of flexo narrow-web equipment and production environments.Confident in dealing with customers, supporting technical clarifications, and contributing to business growth.Capable of taking ownership, making sound decisions, and leading cross-functional coordination.Key CompetenciesOperations ManagementFlexo Narrow-Web Printing ExpertiseProduction Planning and ControlTechno-Commercial SupportCustomer Relationship ManagementStrategic Decision-MakingProcess ImprovementTeam LeadershipQuality and Compliance Management